Hi, I’m
RANEEN ALSHONY
Amman
Summary
Detail-oriented Verification Associate with strong experience in data validation, customer service, and workflow management. Skilled in handling sensitive information, document review, and delivering accurate, timely results. Adept at communication, problem-solving, and supporting organizational efficiency.
Overview
9
years of professional experience
Work History
Crystel
English Service Advisor
Job overview
- Delivered customer support via phone and digital channels.
- Achieved high satisfaction scores and resolved inquiries effectively.
Elite Recruitment Co - Dataflow Group
Verification Associate
01.2023 - Current
Job overview
- Manage verification workflows and case processing.
- Review and validate applicant documents with accuracy.
- Ensure compliance, timely follow-ups, and case completion.
- Communicate professionally with clients and handle sensitive data.
WeTechJo
Social Media Specialist
Job overview
- Managed content, posting schedules, and customer engagement.
sa3idd
Contact Support Center
Job overview
- Provided remote assistance, issue tracking, and customer support.
Jordan Islamic Bank
Trainee
02.2017 - 06.2017
Job overview
- Trained in customer service, deposits, account opening, and e-clearing.
Education
Al al-Bayt University
Bachelor's Degree from Management Information Systems
01.2019
Fatima Alzahraa School
High School
Skills
- Communication Skills
- Problem Solving
- Time Management
- Reading Customer Cues (Physical & Emotional)
- Attention to Detail
- Microsoft Office
Additional Information
Professions Practicing License for Office Machines & Printers
Languages
Arabic
English
Personal Information
Marital Status: Single
Timeline
Verification Associate
Elite Recruitment Co - Dataflow Group
01.2023 - Current
Trainee
Jordan Islamic Bank
02.2017 - 06.2017
Fatima Alzahraa School
High School
Al al-Bayt University
Bachelor's Degree from Management Information Systems
English Service Advisor
Crystel
Social Media Specialist
WeTechJo
Contact Support Center
sa3idd