Randah Ismail
Junior Quality Assurance
Amman
Summary
Detail-oriented and highly motivated professional with a robust foundation in software testing and quality assurance, enhanced by recent coursework in software development and testing methodologies. Possesses practical expertise in manual testing, test case creation, and bug reporting, along with strong problem-solving skills and meticulous attention to detail. Demonstrates quick adaptability to new tools and techniques, reflecting a commitment to continuous learning and technical advancement. Eager to contribute effectively to a dynamic team while pursuing a career dedicated to delivering reliable, high-quality software products.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Customer Service Representative
Extensya Business Contact Management Solutions
03.2023 - 02.2026
- Developed strong communication and problem-solving skills
Telemarketing
Nevada Technology Company
03.2022 - 09.2022
- Gained experience in client interaction and time management
Education
Bachelor's Degree - Computer Science
AL Balqa' Applied University
AL-Salt, JordanSkills
Understanding of software development lifecycle
Understanding of software testing life cycle
Knowledgeable in software testing principles
Knowledge of Agile frameworks including Scrum and sprint planning
Practical knowledge of Test Case Design & Bug Reporting
Test management and bug tracking using Jira
API testing using Postman
COURSES
- Quality Assurance & Quality Control - August 2025 - ABDELRAHEEM ALSAQQA
- Quality Assurance & Quality Control - August 2021 - The Hope International Company
- Web Development-Full Stack - January 2021 - AL Hussein Technical University
Timeline
Customer Service Representative
Extensya Business Contact Management Solutions
03.2023 - 02.2026
Telemarketing
Nevada Technology Company
03.2022 - 09.2022
Bachelor's Degree - Computer Science
AL Balqa' Applied University