Rajaa R. Jaber

• Structuring / restructuring human resources departments in the following specific areas:
• Organization structure
• Jobs descriptions
• Internal policies that complies with Labor Law
• Workflow process, procedures and forms

* Examples of companies I cooperated with

• Aloun contracting: a group of companies in the field of contracting, mining and transportation
• EMC: electromechanical contracting

• Completed background and reference checks to facilitate hiring and onboarding of employees.
• Evaluated timecards for accuracy on regular and overtime hours.
• Maintained human resources information system and kept employee files up to date and accurate.
• Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
• Coordinated with HR team from other countries as a member of the regional office
• National staff payroll

• Implemented human resources policies and procedures in compliance with applicable regulations and laws.
• Managed entitlements for area staff for more accurate payroll
• Prepared and conducted training to clarify the internal policies for school teachers and principals by training them on using the agency forms

• Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
• Conducted check-ins with employees to assess workplace health and personnel engagement.
• Implemented comprehensive human resources policies and procedures in compliance with applicable laws.
• Supported talent acquisition and allocation procedures by facilitating targeted recruitment campaigns.
• Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
• Facilitated employee relations, benefits administration and performance management initiatives to support workforce needs.
• Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
• Coordinated employee placements and administrative details.
• Processed paperwork and hiring details for promotions and lateral position changes.
• Managed the full payroll cycle

• Create, Update and Implement HR policies and internal regulations.
• Update HR plans with department managers to conserve the organizational structure.
• Work with top management, Departments managers, and employees to ensure all requirements are met smoothly.
• Support management in the full cycle of the recruitment process, taking into consideration the organization structure, needs and budget, by updating Org. structure, creating and updating job descriptions, vacancy announcements, screening and filtering applications, technical test, interviews set-ups, acknowledgement letters, offers, draft employment contracts and packages, Hiring, staff inductions, as well as onboarding and off-boarding.
• Specify training needs, prepare related documents and materials, Evaluating training courses. follow up outcomes and transform these outcomes into actual contribution to employee’s training and development.
• Human resources administrations and daily personnel operation (Social security, Time and attendance records, Leaves and vacations, overtime, income tax, health Insurance, work permits, warnings and disciplines, employees work-ending and resignation financial settlements and clearance.
• Administrate the payroll preparation, audit and distribution accurately and on time.
• Prepare formal letters for employees.
• Maintain and update employees’ records both electronic and hard copies.
• Respond to employee’s inquiries and questions
• Supervise and lead HR staff, coaching and mentoring.
• Performance management by helping departments managers with probation and annual evaluations, defining the key performance indicators (KPI’s) for each job descriptions.
• Applying appraisals and salary reviews upon personal evaluations within company’s policies.
• Grievances and staff complaints by

- Advising staff and line managers on the grievance policy as needed.

- Handle internal staff complaints in compliance with the related policies and procedures.

- Participate in internal investigation as requested by the HR Manager.

- Maintain updated records and documentation for internal complaints

- Update and implement the disciplinary regulations, in Liaise with relevant local government and other parties as necessary to ensure HR procedures and practices comply with all local laws and regulations.

Administration tasks, expanses management, purchasing, coordinating social events, supervising reception staff, drivers and cleaners

• Delivered friendly assistance with new hires throughout interviewing and hiring process.
• Organized new employee orientation schedules for new hires.
• Screened applicant resumes and coordinated both phone and in-person interviews.
• Filed paperwork, sorted, and delivered mail and maintained office organization.
• Administration tasks such as following on contracts validity/ cancellation/renewing - premises maintenance, petty cash handling

• Translation - data entry