Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raghad Muhsen

Amman

Summary

Certified ISTQB Foundation Level Tester and detail-oriented Quality Assurance Engineer with experience in testing web and mobile applications. Adept at working within Agile methodologies and collaborating as a team player to ensure successful project outcomes. Skilled in interacting with clients to understand their needs and expectations, while maintaining a focus on delivering high-quality results. Passionate about continuous learning and committed to expanding expertise in software testing and quality assurance to support organizational success.

Overview

4
4
years of professional experience

Work History

Traning: QA Advance and Automation

The Hope International
01.2025 - Current
  • Performance testing & Jmeter

(Performance testing types, Common performance problems, Performance testing process, Performance monitoring, Technical Environment, Build a project on Jmeter tool with full performance test for mobile and web)

  • Mobile tester

(Expectations from mobile users, Challenges for testers, Application types, Performance, Usability Security for mobile testing, Executed automated tests using Appium)

  • Agile Methodology and DevOps

(Agile manifesto & principles, Application of scrum, Scrum roles with responsibilities, Scrum meetings and activities, CI/CD, Code repository)

  • Automation API testing

(API type, Postman, Roles & Responsibilities of a software testers for testing API's, Automation testing using Postman)

  • Selenium WebDriver

(Test Automation, Web element locators for test automation, Build a project using selenium with Java code, Test automation reporting and metrics)

QA Engineer

Algebra Intelligence
05.2023 - Current
  • Identified, documented, and tracked software bugs to enhance product quality, ensuring accurate and timely reporting to the development team
  • Executed data validation processes to uphold data accuracy
  • Trained and orientation new trainee in foundational QA principles
  • Manual mobile and web application testing
  • Communicated with clients to understand and resolve issues.

QA Officer

Alt Shift Creative LLC Jordan
09.2022 - 05.2023
  • Enhanced product quality
  • Manual website testing
  • Test protocols using simulator
  • Write test cases
  • Report bugs
  • Write documentations; such as user manual


Training: QA Software Testing Officer

The Hope International
06.2022 - 08.2022
  • Testing throughout the Software Life Cycle
  • Static testing techniques
  • Test design tchniques
  • Test management
  • Tools support for testing

Training: Full-Stack Developer

Tahaluf Al Emarat
06.2021 - 06.2022
  • Database design and programming
  • C# programming essentials
  • C# OOP programming
  • Web page design using HTML, CSS, Bootstrap and JavaScript
  • MVC system architecture

Training: Flutter Developer

Jordan Computer Society
09.2021 - 12.2021
  • Gained knowledge of Flutter essentials
  • Built mobile applications with user-friendly designs using Flutter.

Training: Telesales Officer

Alawa2el
06.2021 - 08.2021
  • Explained products and pricing and answered questions to encourage customers to complete purchases
  • Used persuasive communication skills to market products and services
  • Tracked and followed up with leads to convert prospects into customers
  • Recorded names, addresses, purchases, and reactions of prospects contacted into computers
  • Solved customer challenges by offering relevant products and services.
  • Negotiated with clients to achieve sales targets.

Education

ISTQB, Certified Tester Foundation Level (CTFL4)

JOSTQB
Amman, Jordan
07-2024

Certificate of Experience - QA Advance And Automation Testing

The Hope International
Amman, Jordan
03-2025

Certificate of Experience - QA Software Testing

The Hope International
Amman, Jordan
08-2022

Computer Information Systems

The Hashimite University
Zarqa, Jordan
02-2022

Ana Usharek

National Democratic Institute
Amman, Jordan
01-2019

Training Manual For School Dialogue And VO

King Abdullah II Fund For Development
Amman, Jordan
01-2016

Skills

  • Manual Testing
  • Testing Web and Mobile Applications
  • Defect Tracking & Bug Discovery
  • Ghost Inspector, Postman, Fiddler, Jira, ClickUp
  • Drawio for creating diagrams
  • Canva for design tasks
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Agile Methodology
  • Attention to Detail
  • Flexibility
  • Team Player
  • Willingness to Learn New Skills

Timeline

Traning: QA Advance and Automation

The Hope International
01.2025 - Current

QA Engineer

Algebra Intelligence
05.2023 - Current

QA Officer

Alt Shift Creative LLC Jordan
09.2022 - 05.2023

Training: QA Software Testing Officer

The Hope International
06.2022 - 08.2022

Training: Flutter Developer

Jordan Computer Society
09.2021 - 12.2021

Training: Full-Stack Developer

Tahaluf Al Emarat
06.2021 - 06.2022

Training: Telesales Officer

Alawa2el
06.2021 - 08.2021

ISTQB, Certified Tester Foundation Level (CTFL4)

JOSTQB

Certificate of Experience - QA Advance And Automation Testing

The Hope International

Certificate of Experience - QA Software Testing

The Hope International

Computer Information Systems

The Hashimite University

Ana Usharek

National Democratic Institute

Training Manual For School Dialogue And VO

King Abdullah II Fund For Development
Raghad Muhsen