RA'ED ZAINALABDEEN
Aeronautical Engineer
Amman,AM
Summary
Proven professional with a track record of enhancing customer experiences at Jenkinson Amusement Park, adept in POS Systems and excelling in customer service. Skilled in relationship building and product knowledge, I have successfully managed high-stress situations and increased sales through expert advice and rapport with clients. Committed to achieving excellence in every transaction and interaction.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Shop Assistant
Jenkinson's Amusement Park
U.S.A.
06.2024 - 10.2024
- Remained calm and composed in tense situations involving angry or upset customers.
- Completed daily tasks accurately and on-time to support shop needs.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Greeted customers entering store and offered assistance with requirements.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Reduced wait times by efficiently processing transactions at the cash register.
- Developed strong product knowledge to educate customers on features and benefits.
- Increased sales, recommending products based on customer needs and preferences.
Real Estate Agent
Alqimi
Amman, Jordan
03.2021 - 05.2023
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advised clients on market conditions and property value for informed decision-making.
- Advertised client properties through websites, social media, and real estate guides.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
Education
Bachelor of Science - Aeronautical Engineering
Jordan University of Science And Technology
Irbid, Jordan 10.2021 - 06.2026
Skills
Supply Maintenance
POS Systems
Store maintenance
Product Knowledge
Technician support
Relationship Building
Sales trends
Safety Procedures
Building rapport
Customer Assistance
Customer Service
Teamwork and Collaboration
Excellent Communication
Microsoft Teams
Microsoft PowerApps
Timeline
Shop Assistant
Jenkinson's Amusement Park
06.2024 - 10.2024
Bachelor of Science - Aeronautical Engineering
Jordan University of Science And Technology
10.2021 - 06.2026
Real Estate Agent
Alqimi
03.2021 - 05.2023