Ra'ad Rjoub
Doha
Summary
Innovative Business Analyst skilled at enhancing and optimizing business processes to ensure growth and success. Experienced with analyzing internal workflow process to identify areas of enhancement, developing and implementing business development plans, and assessing business requirements.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Business Analyst
General Electricity & water Corporation - Kahramaa
04.2023 - Current
- Lead the business analysis team efforts to effectively deliver projects for business partners
- Enhance the Demand Management process by following the industry standards for process reengineering
- Collaborated with internal business partners to implement process improvement.
- Managed team performance by implementing measurable metrics to track delivery of supporting requirement artifacts.
- Experience in supervising the development and execution of hardware and software solutions, systems, and products
Consultant - Senior Business Analyst
Malomatia
10.2022 - 04.2023
- Working on a nation project as a consultant Business Analyst to identify process enhancement areas and process re-engineering
- Product ownership and requirements liaison specialist
- Identified needed business improvements and determined appropriate systems required to implement services.
- Assisted development staff with drafting project plans, advising personnel on milestone planning.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
Senior Business Analyst
Ashghal
06.2021 - 10.2022
- Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
- Identified needed business improvements and determined appropriate systems required to implement solutions.
- Assessed business requirements to create focused solutions.
- Liaised with product team and development team to help break down requirements.
- Developed Business Requirements Documents BRD, Functional Specification Documents FSD as well as Scope of Work SOW document and Business Case Documents
- Analyzed and assessed Technical evaluation team in evaluating Technical responses from vendors based on the gathered business requirements and needs.
- Involved in UAT for final testing of the application in the testing environment by preparing RTM and validating the test cases.
Technical Business Analyst
Shoura Business Group
02.2019 - 05.2021
- Corporate performance management solution project manager for 3 governmental organizations
- Communicate requirements gathered by business team to IT consultants
- Delivered in-depth Corporate performance management training, imparting knowledge of best practices for protecting data and minimizing errors
- Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
- Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
- Participated in internal audits regarding quality management system
- Documented business processes and analyzed procedures to align with changing business needs.
Business Analyst
Independent Election Commission
06.2016 - 11.2018
- Built outstanding and dynamic team of software engineers and developers which significantly boosted overall success of organization
- Gathered and defined customer requirements to develop clear specifications for creating well-organized project plans
- Discussed project progress with customers, collected feedback on different stages and directly addressed concerns
- Worked with project managers, developers, quality assurance and customers to resolve technical issues
Intern - Project Manager
MUM - Maxem Unternehmens- Und Medienberatung
06.2015 - 03.2016
- Implemented Microsoft Azure cloud solution, migrating x86 servers to cloud infrastructure.
- Performed daily administration of storage equipment to optimize system resource utilization.
- Led disaster recovery testing team at remote location.
- Created storage allocation for new build and existing Windows servers and clusters.
Education
Bachelor of Science - Computer Science
German Jordanian University
Amman - JordanSkills
- Data Analysis
- Requirements gathering
- Documentation abilities
- Problem-Solving
- Agile expertise
Certification
- IIBA - Certified Business Analysis Professional
- PMI Professional in Business Analysis (PMI-PBA) : Credential ID 3634377
- Project Management Professional (PMP)® : Credential ID 3632255
Timeline
Senior Business Analyst
General Electricity & water Corporation - Kahramaa
04.2023 - Current
Consultant - Senior Business Analyst
Malomatia
10.2022 - 04.2023
Senior Business Analyst
Ashghal
06.2021 - 10.2022
Technical Business Analyst
Shoura Business Group
02.2019 - 05.2021
Business Analyst
Independent Election Commission
06.2016 - 11.2018
Intern - Project Manager
MUM - Maxem Unternehmens- Und Medienberatung
06.2015 - 03.2016
Bachelor of Science - Computer Science
German Jordanian University
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