QUSAI ABED EDDIN
Amman
Summary
Goal-oriented Candidate with distinguished experience in automotive and consulting industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
3
3
years of professional experience
6
6
Certification
Work History
Technical and Sales Support Manager
Jamil Bustami and Sons Co.
11.2024 - Current
- Developed solutions to sales challenges and maximized business opportunities.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
TECHNICAL SALES ENGINEER
Jamil Bustami and Sons Co.
01.2023 - 11.2024
- Company Overview: bridgestone sole distributor in Jordan
- Attended industry events such as conferences, seminars, and trade shows to build relationships with potential customers
- Created customized presentations to demonstrate technical solutions for potential clients
- Conducted market research to identify new opportunities and target markets
- Managed communication between internal teams regarding product development updates
- Identified customer requirements in order to propose appropriate solutions that meet their needs
- Bridgestone sole distributor in Jordan
MAINTENANCE TECHNICIAN AND SALESMAN (TRAINEE)
The Specialist
08.2022 - 01.2023
- Called and met with regular and prospective customers to build long-term customer relationships and networks
- Handled client deposits and transactions and updated billing information in company databases
- Dismantled, repaired, or replaced devices using hand tools and power tools
- Researched suppliers for necessary parts, determining compatibility and obtaining competitive prices
MECHANICAL ENGINEER (TRAINEE)
Al-Manaseer Group
07.2021 - 09.2021
- Provided technical customer service
- Provided feedback to design engineers on customer problems and needs
- Oversaw installation, operation, maintenance and repair ensured that machines and equipment are installed and functioning according to specifications
Education
BS - MECHANICAL ENGINEERING
Eastern Mediterranean University
Famagusta, Cyprus06.2022
HIGH SCHOOL DIPLOMA -
Al-Hassad Schools
Amman, Jordan01.2018
Skills
- Ability to work under pressure
- Computer Skills
- CAD Drawings
- ANSYS Workbench
- Good communicator
- Sales Team Support
- Customer Account Review
- Technical Documentation
- Heavy equipment
- Automotive
- Research field
- Data analytics
- Sales reporting
- Direct sales
- Aftermarket support
Certification
- ABET (American Board For Engineering and Technology) Accredited Mechanical Engineer.
- Elements of AI, University of Helsinki
- Lean Management, Patrons Consulting
- Six Sigma Black Belt, Patrons Consulting
- PMP, Patrons Consulting
- Way to Fleet 2, Bridgestone
- Product Management Professional Certificate, Aha!
Languages
Arabic
English
Hobbies and Interests
- Artificial intelligence
- Heavy equipment
- Automotive
- Research field
- Software Designing
- Data analysis
Timeline
Technical and Sales Support Manager
Jamil Bustami and Sons Co.
11.2024 - Current
TECHNICAL SALES ENGINEER
Jamil Bustami and Sons Co.
01.2023 - 11.2024
MAINTENANCE TECHNICIAN AND SALESMAN (TRAINEE)
The Specialist
08.2022 - 01.2023
MECHANICAL ENGINEER (TRAINEE)
Al-Manaseer Group
07.2021 - 09.2021
BS - MECHANICAL ENGINEERING
Eastern Mediterranean University
HIGH SCHOOL DIPLOMA -
Al-Hassad Schools
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