Qays Abu Mahfouz

Innovative and results-oriented ai professional specializing in state-of-the-art ai technologies, including computer vision, natural language processing, and real-time video analytics. Adept at leading impactful projects, fostering innovation, and delivering strategic improvements across diverse operational landscapes. Passionate about translating complex ai solutions into tangible business outcomes.

• Amazon Cloud Practitioner Certification 2025
• NVIDIA DeepStream Certification 2025

• Eagle Eye AI, Implemented advanced real-time retail security solutions using sophisticated computer vision algorithms.
• Intelligent License Plate Recognition (Graduation Project), Engineered real-time vehicle and plate recognition with high precision using YOLO and TROCR technologies.
• OCR Invoice Processing System, Designed and deployed Streamlit-based OCR systems for automated, high-efficiency invoice data extraction and analytics.
• COVID-19 Predictive Analytics, Developed predictive healthcare models utilizing advanced transfer learning techniques (VGG-19, DenseNet121).

• Junior AI Manager, 51Talk, 05/01/25, Present, Amman, Jordan, Spearheaded AI capability-building programs, significantly enhancing team proficiency in AI-driven initiatives., Directed transformative AI marketing strategies, delivering measurable growth through intelligent automation., Led innovative operational workflow automation using AI integrations and tools like Zapier, resulting in streamlined processes and increased productivity., Facilitated dynamic AI educational activities and vocabulary training sessions, increasing team engagement and knowledge retention.
• Customer Service Advisor, Concentrix, 11/01/23, 05/01/25, Amman, Jordan, Consistently achieved and exceeded customer satisfaction benchmarks through exceptional problem-solving and communication skills., Expertly managed high-volume interactions, optimizing CRM solutions to enhance customer experience.
• Volunteer Mentor, Shai for AI, 12/01/22, 05/01/23, Amman, Jordan, Successfully mentored emerging talent in foundational data science and AI, significantly boosting mentee confidence and skillset., Provided targeted guidance, directly contributing to increased project completions and mentee advancement.
• Data Science Intern, Shai for AI, 08/01/22, 05/01/23, Amman, Jordan, Delivered data-driven projects in predictive modeling, clustering, and NLP, demonstrating robust analytical and technical capabilities., Gained comprehensive proficiency in key tools: NumPy, Pandas, Matplotlib, Seaborn, CNNs, DNNs.