Osama El Hajj
Sales Manager
Doha,DA
Summary
Dynamic and results-driven sales professional with over 18 years of experience in hospitality, entertainment, and retail sales. Skilled in client acquisition, relationship management, team leadership, and driving revenue growth. Adept at identifying business opportunities, optimizing customer experiences, and achieving sales targets in competitive markets.
Overview
18
18
years of professional experience
2
2
Languages
Work History
Private Personal Trainer
Self-employeed
02.2023 - Current
- Increased client satisfaction by providing attentive support and guidance during training sessions.
- Evaluated success of program implementation by tracking measurable progress such as body composition changes or improved strength levels.
- Educated clients on the importance of rest days and recovery strategies for optimizing performance and preventing burnout.
- Conducted thorough assessments of client needs, resulting in highly customized training programs.
- Improved client fitness levels by creating personalized workout routines tailored to individual needs and goals.
Senior Sales Consultant
V.O.C Fashion
01.2021 - 11.2022
- Provided personalized styling advice and customer service for both male and female clients.
- Assisted in visual merchandising and daily sales reporting.
- Maintained strong client relationships to ensure repeat business.
- Evaluated clients' needs and created plan of action to provide solutions.
- Established strong client relationships for increased customer loyalty and repeat business.
Operations Manager - Co Partner
S. Power Fitness
10.2016 - 12.2020
- Co-managed store operations for fitness supplements and workout services.
- Handled purchasing, inventory control, and supplier coordination.
- Managed client workout consultations and fitness product recommendations.
- Oversaw finances including budget planning, expense tracking, and payment systems.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Showroom Supervisor
Subsight Luxury Optic
01.2011 - 09.2016
- Oversaw daily operations across two branches.
- Managed inventory, visual display, and team scheduling.
- Handled high-end client relations and provided luxury sales support.
- Trained and supervised new staff on customer service and product knowledge
- Conducted regular staff meetings to discuss performance metrics, address concerns, and share best practices among team members.
Sales Supervisor
Azadea Group - Zara
02.2008 - 12.2010
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
Education
Personal Trainer
NTERNATIONAL SPORTS SCIENCES ASSOCIATION
Beirut 04.2001 -
Technical Diploma of Electronic Engineering
Abdulhadi El Dibis
Beirut 04.2001 -
Skills
Sales Strategy & Negotiation
Customer Acquisition & Retention
Client Relationship Management
Team Leadership & Performance Management
Problem Solving & Decision Making
Time Management & Communication
Risk & Loss Prevention
Process Optimization
Timeline
Private Personal Trainer
Self-employeed
02.2023 - Current
Senior Sales Consultant
V.O.C Fashion
01.2021 - 11.2022
Operations Manager - Co Partner
S. Power Fitness
10.2016 - 12.2020
Showroom Supervisor
Subsight Luxury Optic
01.2011 - 09.2016
Sales Supervisor
Azadea Group - Zara
02.2008 - 12.2010
Personal Trainer
NTERNATIONAL SPORTS SCIENCES ASSOCIATION
04.2001 -
Technical Diploma of Electronic Engineering
Abdulhadi El Dibis
04.2001 -
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