osama almasri
amman,jordan
Summary
Sales manager with extensive experience in driving revenue growth and enhancing customer relationships. Proven ability to exceed sales targets and lead teams through strategic planning and resource allocation. Expertise in customer relationship management, sales techniques, and reporting. Skilled in improving operational efficiency and customer experiences across retail and hospitality sectors.
Overview
6
6
years of professional experience
Work History
Sales Manager
raeedalmasrijewelry
amman
04.2020 - Current
- Managed daily sales operations and coordinated sales team activities for targets.
Applied customer relationship management and sales techniques to drive revenue growth.
Developed and maintained customer relationships for new and existing clients.
Tracked sales performance and produced regular reports for management review.
Trained and supervised sales staff to raise productivity and service standards.
Managed inventory levels and followed stock control procedures for accuracy.
Negotiated with customers and closed high-value transactions successfully.
Achieved and exceeded monthly and annual sales targets consistently. - Led sales team towards achieving quarterly targets through strategic planning and effective resource allocation.
Sales Manager
king vape smoke shop
manchester
10.2023 - 12.2023
- Improved customer experience by delivering attentive service and prompt enquiries handling.
Strengthened product availability by ordering and monitoring inventory consistently.
Supported daily operations by supervising staff performance and store workflow.
Boosted team readiness by training new staff in company procedures.
Advanced business targets through focused sales performance monitoring each day.
Reduced service disruption by resolving customer complaints and operational issues efficiently.
Protected cash handling quality through accurate daily reports and store records.
Enhanced shopping experience by maintaining stock levels and organising product displays.
Created a professional atmosphere by maintaining clean, safe store environments.
Increased operational effectiveness by assigning tasks and coordinating staff schedules.
Housekeeping Cleaner
elmwood motor court
saco, old orchard beach
06.2023 - 10.2023
- Improved guest comfort by changing bed linens and towels, replenishing supplies.
Raised cleanliness and safety outcomes by following hygiene procedures across public areas.
Protected guest experience by reporting maintenance issues and damaged items promptly.
Supported positive guest stays by addressing requests with friendly professionalism.
Sustained efficient service delivery by managing cleaning equipment and supplies.
Enhanced daily housekeeping effectiveness by coordinating tasks with the team.
Created a welcoming environment for guests through consistently clean facilities.
Ride Operator
funtownsplashtwonusa
saco
01.2023 - 10.2023
- Operated amusement rides and attractions with consistent adherence to safety standards.
Provided knowledgeable customer service while addressing visitor needs promptly.
Performed pre-ride and in-ride safety checks to maintain ride readiness.
Coordinated queue management to reduce wait-time friction and support smooth running.
Handled customer inquiries and owned issue resolution from first contact through closure.
Maintained cleanliness and worksite organisation to meet workplace expectations.
Applied safety regulations and company procedures to guide daily ride operations.
Aligned with team members to deliver a high-quality guest experience.
Education
bachelrs degree - computer science
univarsty of petra
2021 - 2026
Skills
- Customer relationship management
- Sales techniques
- Sales reporting
- Client relationship building
Languages
Arabic
First Language
English
Upper Intermediate
B2
Interests
- Enjoy continuous learning about tech trends, UI/UX design, volunteering in charity work, fishing, bodybuilding, and running
Timeline
Sales Manager
king vape smoke shop
10.2023 - 12.2023
Housekeeping Cleaner
elmwood motor court
06.2023 - 10.2023
Ride Operator
funtownsplashtwonusa
01.2023 - 10.2023
Sales Manager
raeedalmasrijewelry
04.2020 - Current
bachelrs degree - computer science
univarsty of petra
2021 - 2026