Omran Alshorman

A highly skilled GIS professional with expertise in GIS software, FME, Geocortex, and IT. Proficient in spatial data analysis, data management, cartography, and geospatial technology applications. Dedicated to providing accurate and reliable geospatial solutions to support organizational objectives. Strong multitasking abilities, excellent problem-solving skills, and a proven track record of successful project management.

GIS Data Management:

• Collect, organize, and maintain spatial data from various sources and formats.
• Implement effective strategies for data storage, organization, and retrieval.
• Ensure data quality and integrity through regular maintenance and updates.

GIS Analysis and Mapping:

• Utilize GIS software and tools to perform spatial analysis and modeling.
• Generate custom maps, reports, and visualizations to support decision-making processes.
• Conduct spatial queries and analysis to identify trends, patterns, and relationships in data.

Geodatabase Development:

• Design and develop geodatabases to support efficient data storage and retrieval.
• Create and maintain data schemas, tables, and relationships within the geodatabase.

FME and Geocortex Integration:

• Utilize FME (Feature Manipulation Engine) for data transformation, conversion, and integration.
• Customize workflows and automate geospatial processes using FME.
• Develop and maintain Geocortex applications to enhance GIS functionality and user experience.

• Provide technical support and troubleshooting for GIS software, hardware, and networks.
• Collaborate with IT department to resolve system and software issues.
• Stay updated on emerging technologies and trends in the GIS and IT fields.
• Designed computer hardware components and peripheral devices.
• Investigated hardware product issues involving materials and software and devised solutions.
• Helped streamline repair processes and update procedures for support action consistency.
• Tested new software and hardware prior to deployment.
• Assisted in development of system security protocols.
• Created user accounts and assigned permissions.
• Installed and configured operating systems and applications.
• Configured hardware, devices, and software to set up work stations for employees.
• Configured and tested new software and hardware.

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Adhered to company policies and scripts to consistently achieve call-time and quality standards.
• Addressed customer account discrepancies and concerns.