OMAR MOHAMMAD
Amman
Summary
DWH and Billing Management Professional with over 15 years of experience in Telecommunication company Currently working as Supervisor Data Engineering with Umniah, Amman, Jordan. Leveraging exposure in Telecom areas including Data management, Data engineering, Technical Support and Mediation Design and implement solutions around data warehouse implementation ranging from architecture, ETL processes and Reporting tools.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Data Engineer Supervisor
Umniah Mobile Company
07.2018 - Current
- Company Overview: APS - Microsoft Analytics Platform System, SQL Server, Power-BI, SSRS, SSIS, SAS - Statistical Analysis System, Hadoop Apache, Oracle, Mediation
Senior Wholesale Billing and Systems Admin
Umniah Mobile Company
10.2012 - 06.2018
- Company Overview: CBS billing system
- Rating policies
- Integration CRM/POS
- Wholesale (Interconnect and Roaming)
- Managing vendor relationship and providing solutions
- Support finance and marketing departments
- Reporting
Billing System Administrator
Umniah Mobile Company
03.2009 - 10.2012
- Implement and Support Functional solutions on billing system
- Apply end to end commercial offers on billing
- Mediation
- Bill Run
- Support and troubleshoot Call Center cases
NOC Support Engineer
Batelco Jordan
02.2008 - 03.2009
- Third-Level ADSL Support, full troubleshoots for all the circuit of any ADSL line at all its phases
- Proactively monitor assigned accounts for circuit and/or service trouble and notify customers upon trouble identification
- Coordinate trouble resolution with other service providers in order to minimize customer (and non-customer) affecting downtime
- Take ownership of any such network issues and follow them through to resolution, ensuring constant internal & customer contact/update
Education
Master degree - Computer Science
Jordan University
03.2010
Bachelor's degree - computer science
Mutah University
06.2005
Skills
- Technical Support
- Troubleshooting and Problem Solving
- Communication skills
- Time management
- Solutions Architecting
- ETL development
- Data integration
Certification
DP-900 Microsoft Azure Data Fundamentals, 08/01/23
Accomplishments
- DWH migration project, 2022, Migrate from APS to Hadoop
- Mediation migration, 2019
- PRM System Implementation, 2015
Languages
Arabic
English
Hobbies and Interests
- Swimming
- Reading
Personal Information
Date of Birth: 01/23/83
Timeline
Data Engineer Supervisor
Umniah Mobile Company
07.2018 - Current
Senior Wholesale Billing and Systems Admin
Umniah Mobile Company
10.2012 - 06.2018
Billing System Administrator
Umniah Mobile Company
03.2009 - 10.2012
NOC Support Engineer
Batelco Jordan
02.2008 - 03.2009
Bachelor's degree - computer science
Mutah University
Master degree - Computer Science
Jordan University
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