Summary
Overview
Work History
Education
Skills
Personal Information
Software
Certification
Timeline
Generic
Omar HANTULI

Omar HANTULI

Experienced Human Resources Professional
Amman

Summary

Senior HR Leader - Strategic Talent Acquisition | HR Investigations & Grievance Management | Benefits & Compensation Design | Recruitment Specialist | HR Consulting | Operations Excellence | Master's in HRM studies | HRM Certified


Experienced HR and Administration Manager with 13+ years in multinational and humanitarian sectors across MENA. Proven expertise in talent acquisition, employee relations, organizational development, and compliance. Skilled in implementing HR strategies that enhance organizational effectiveness, employee satisfaction, and retention.

Overview

16
16
years of professional experience
2009
2009
years of post-secondary education
8
8
Certifications
4
4
Languages

Work History

Senior Human Resources Manager - Regional

ACTED French International Organization
08.2020 - Current
  • Providing strategic leadership for HR functions, managing HR professionals across regional offices
  • Overseeing HR operations across multiple locations, including payroll, recruitment, investigations and grievances beside the personnel
  • Managing HR and administration functions, including lease agreements for offices, warehouses, and storage facilities
  • Leading recruitment processes, ensuring compliance and approvals prior to issuing job offers
  • Supervising and approving payroll processing
  • Conducting and supervising investigations related to grievances, complaints
  • Reviewing, creating, and validating HR policies and procedures to align with organizational goals and compliance requirements
  • Designing and implementing new HR policies as needed
  • Developing internal regulations and codes of conduct to ensure alignment with organizational standards and ethical practices
  • Conducting market surveys, salary analyses, and benefits studies, refine compensation structures
  • Providing guidance and strategic HR advice to department heads and project managers to facilitate decision-making and improve HR-related processes
  • Managing the annual appraisal process, analysing evaluations, and providing actionable recommendations to senior management
  • Delivering awareness sessions on topics such as Code of Conduct, PSEA, Gender, and Internal Regulations
  • Conducting internal training on recruitment best practices, performance appraisals, communication skills, and recruitment techniques for non-HR staff
  • Coordinating regional internal and external training programs to build staff capacity
  • Creating process flowcharts for HR policies to support operational efficiency and management decision-making
  • Performing spot checks and audits to ensure HR compliance and accuracy in reporting
  • Maintaining daily communication with the HR team, providing guidance and support to streamline operations
  • Collaborating closely with department heads to facilitate effective day-to-day activities and address HR-related challenges

Human Resources and Administration Manager

ACTED (The French Agency for Technical Cooperation and Development)
09.2017 - 08.2020
  • Manage the HR function, ensuring alignment with organizational goals and standards
  • Oversee staff performance evaluations, conduct training for senior staff and HR team, and analyse appraisal results to track progress and drive improvements
  • Build and update pay grades, salary scales, and employee benefits and compensation structures to ensure competitive and equitable offerings
  • Provide guidance and support to managers and team members on various HR topics, including performance management, employee development, leadership development, and employee surveys
  • Lead the HR team to deliver high-quality and efficient recruitment, contract management, orientation, learning and development, performance management, compensation, benefits, and compliance with the code of conduct
  • Offer HR and legal advisory support to top management on strategic decisions and HR-related matters
  • Manage the recruitment process by reviewing and validating recruitment statuses and ensuring alignment with organizational needs
  • Review and validate the monthly payroll process, ensuring accuracy in salaries, income tax, and social security contributions
  • Implement global HR initiatives and best practices, advising on staffing resources, performance optimization, and promoting a positive organizational culture
  • Conduct staff orientations, including training on code of conduct and performance evaluations, ensuring staff understanding of policies and expectations
  • Create, draft, and review HR policies, internal memos, and regulations to ensure compliance and consistency across the organization

Human Resources Manager (Tunisia & Libya)

ACTED - International Humanitarian Organization (INGO)
05.2019 - 12.2019
  • Manage the HR function, ensuring alignment with organizational goals and standards
  • Oversee staff performance evaluations, conduct training for senior staff and HR team, and analyse appraisal results to track progress and drive improvements
  • Build and update pay grades, salary scales, and employee benefits and compensation structures to ensure competitive and equitable offerings
  • Provide guidance and support to managers and team members on various HR topics, including performance management, employee development, leadership development, and employee surveys
  • Lead the HR team to deliver high-quality and efficient recruitment, contract management, orientation, learning and development, performance management, compensation, benefits, and compliance with the code of conduct
  • Offer HR and legal advisory support to top management on strategic decisions and HR-related matters
  • Manage the recruitment process by reviewing and validating recruitment statuses and ensuring alignment with organizational needs
  • Review and validate the monthly payroll process, ensuring accuracy in salaries, income tax, and social security contributions
  • Implement global HR initiatives and best practices, advising on staffing resources, performance optimization, and promoting a positive organizational culture
  • Conduct staff orientations, including training on code of conduct and performance evaluations, ensuring staff understanding of policies and expectations
  • Create, draft, and review HR policies, internal memos, and regulations to ensure compliance and consistency across the organization

Country Senior HR/Admin Officer

ACTED (The French Agency for Technical Cooperation and Development)
03.2015 - 09.2017
  • MENA Human Resources MIS/HR System focal point
  • Monitor and review staff budgets and allocations to ensure accurate resource distribution
  • Design and implement training and development programs to enhance employee skills and performance
  • Review and update job descriptions to align with organizational needs and ensure clarity in role expectations
  • Provide performance appraisal support, analyzing results statistically to identify trends and areas for improvement
  • Prepare monthly HRIS reports, presenting key HR and admin data to senior management for informed decision-making
  • Implement HR policies and procedures, ensuring staff compliance across the organization
  • Conduct and support recruitment processes for the organization branches, ensuring alignment with staffing needs
  • Track and follow up on recruitment plans to ensure timely hiring
  • Facilitate staff orientation sessions and promote understanding of the country's culture and work environment
  • Collaborate closely with the HR team across all branches, ensuring consistency and support
  • Oversee the issuance of work permits, medical certificates, and visas, coordinating with relevant authorities
  • Maintain communication with the social security department and labor office to resolve issues and ensure compliance
  • Manage staff health insurance policy, ensuring coverage and addressing employee inquiries

Human Resources Officer (Camps & Host Communities)

ACTED (The French Agency for Technical Cooperation and Development)
06.2013 - 03.2015
  • Coordinate with Capital Administration to follow up on all legal issues and ensure compliance
  • Ensure ACTED's procedures adhere to both local legal requirements and internal management policies
  • Oversee the management of ACTED's premises leases, ensuring compliance with agreements
  • Organize and maintain ACTED's guest houses, ensuring adequate accommodation for guests
  • Manage office supplies inventory and purchasing, ensuring adequate stock in line with ACTED's Logistics Manual
  • Maintain and control the administrative filing system for efficient record-keeping
  • Update the Authorized Signatory Table for the Field Office to reflect any changes
  • Monitor and review staff attendance sheets for accuracy and compliance
  • Notify the Area/Country Coordinator and Admin/HR Manager of any observed breaches of ACTED regulations that may require disciplinary or award actions
  • Follow up on staff appraisal forms with relevant department managers to ensure timely completion
  • Oversee staff leave management, providing necessary forms and ensuring proper documentation
  • Follow up on all matters related to social security and staff insurance coverage
  • Prepare and update the organizational structure and HR setup for the North Jordan branches
  • Collaborate with line managers to ensure that all staff have comprehensive and up-to-date job descriptions
  • Manage disciplinary actions or awards in compliance with ACTED's HR Manual, with approval from the Country Director
  • Ensure the application of ACTED HR standard templates in line with internal policies and regulations
  • Review and monitor staff performance reviews and evaluations to ensure accuracy and compliance

Talent Acquisition Specialist

Al Dana Gulf Com
01.2013 - 06.2013
  • Design marketing materials and present recruitment services to various companies, showcasing the firm's capabilities
  • Build strong, long-term relationships with employers across multiple industries to understand their staffing needs
  • Develop expertise in diverse professional fields to ensure optimal placement of clients
  • Conduct client interviews and screenings efficiently to match the right candidates with the right roles
  • Generate significant revenue for the company through effective and targeted recruitment strategies
  • Research and prepare progress reports to highlight career placement successes and client satisfaction
  • Provide strategic consulting, including business planning and organizational design, to optimize staffing solutions

Human Resources Specialist

TAV - Al Madena International Airport
01.2010 - 12.2012
  • Oversee human resource functions, including employment, compensation, labor relations, benefits, and training and development
  • Conduct interviews with job applicants, review resumes and applications, evaluate skills, and make recommendations regarding qualifications
  • Manage overseas recruitment and travel arrangements
  • Establish and maintain relationships with employment agencies, universities, and other recruitment sources
  • Develop and maintain the company's salary structure, job documentation, and job evaluation systems, including completing salary survey questionnaires
  • Lead and manage Personnel Officers, Administrators, and Timekeepers to ensure effective HR operations
  • Monitor attendance, daily reports, and monthly timesheets to ensure accuracy and compliance
  • Prepare, process, and distribute payroll in a timely and accurate manner
  • Design and conduct new employee orientation programs, providing necessary information on company policies and culture
  • Explain benefits programs to employees and serve as the Health Insurance focal point
  • Collaborate with union representatives to resolve labor relations issues in a constructive manner
  • Recommend, develop, and schedule training and development courses to support employee growth
  • Provide advice and assistance regarding company policies, procedures, and documentation
  • Coordinate the resolution of policy-related issues and inquiries to ensure consistent implementation
  • Recommend, develop, and maintain HR databases and computer software systems to enhance efficiency and data accuracy

Admin Assistant

Al-Iqbal Construction and Real-State Company
02.2009 - 06.2009
  • Manage web advertisements through local platforms to enhance visibility and reach
  • Prepare and maintain purchase and expense master sheets and databases for accurate tracking and reporting
  • Introduce and onboard new customers, fostering strong relationships for future engagement

Education

Master's degree / Master's (MBA) - Human Resource Management

AAU - Amman Arab University
07.2025 - Current

Bachelor's degree - Management Information System

Petra University

Skills

    HR policies and procedures

    Organizational development

    Payroll management

    Succession planning

    Diversity and inclusion

    Retention strategies

    Recruitment strategies

Personal Information

  • Date of Birth: 07/02/87
  • Nationality: USA & Jordan (dual citizenship)

Software

Homere - HR

SAP - HR

LOGO - HR

Menaitech - HR Solutions

MS Visio - Flow Charts

KOBO App (Toolbox)

Certification

Highfield Level 3 International Award in EFA, 11/01/23, This certificate does not expire

Timeline

Master's degree / Master's (MBA) - Human Resource Management

AAU - Amman Arab University
07.2025 - Current

Senior Human Resources Manager - Regional

ACTED French International Organization
08.2020 - Current

Human Resources Manager (Tunisia & Libya)

ACTED - International Humanitarian Organization (INGO)
05.2019 - 12.2019

Human Resources and Administration Manager

ACTED (The French Agency for Technical Cooperation and Development)
09.2017 - 08.2020

Country Senior HR/Admin Officer

ACTED (The French Agency for Technical Cooperation and Development)
03.2015 - 09.2017

Human Resources Officer (Camps & Host Communities)

ACTED (The French Agency for Technical Cooperation and Development)
06.2013 - 03.2015

Talent Acquisition Specialist

Al Dana Gulf Com
01.2013 - 06.2013

Human Resources Specialist

TAV - Al Madena International Airport
01.2010 - 12.2012

Admin Assistant

Al-Iqbal Construction and Real-State Company
02.2009 - 06.2009

Bachelor's degree - Management Information System

Petra University
Omar HANTULIExperienced Human Resources Professional