Summary:
Driven individual with sales and customer service background. Demonstrates marketing and sales reporting expertise. Skilled in upselling and top-quality production promotion.
• Assumed full ownership of the category, shaping its strategy, pricing, and ROI.
• Innovated service customization options to boost sales.
• Generated realistic monthly, quarterly, and annual sales forecasts.
• Cultivated vital business relationships with major clients to ensure continuous growth.
• Monitored category performance, implementing swift customizations for ongoing growth.
• Proposed and controlled a budget for promotions.
• Oversaw the recruitment and training of the category sales team.
• Trained the sales team in solution selling, upselling, cross-selling, and customer relationship management.
• Managed the sales team to achieve and exceed set targets.
• Developing and building strong relationships with customers,
connecting with key business executives, to answer client
queries and identify new business opportunities.
• Give the customer full training on how to use the dashboard
and the Application with tips to increase orders through social
media.
• Help the customer with analytics, marketing, and Sponsor Ads.
• Maintain client database within CRM updated regularly to ensure
accurate, up-to-date information stored correctly.
• Ensure client projects were delivered to an exceptionally high
quality, proactively keeping clients informed throughout various
project stages.
• Grew customer base by identifying needs to deliver relevant
product solutions that met client budgets and schedules.
• Drove contract renewals through proactive calls and follow up
campaigns.
• Have about 500 accounts from SME.
• Sell the account orange services from (Fiber, internet services,
Lines, mobile lines, tracking systems…etc.).
• Deal with customers, make a pipeline and follow up with them.
• Make new opportunities and find new customers.
• Taking charge of 22 promoters distributed in the Hyper Market.
• Rise the sellout and market share in the market.
• Be sure that all the hyper market have full stock from all models
• Follow up with the promoters and Hyper managements (sellout
stock availability, customer problems, Price update)
• Do the salaries
• Raise the sellout of the hyper market.
• Do the salaries for the promoters in the department.
• Organize the promoters work, give them training and follow up
them
• Follow up with the promoters and Hyper managements (sellout
stock availability, customer problems, Price update)
• Developing marketing for mobiles, give training to our clients,
rise the sell out and collect data.
• Developing Marketing for LG Mobiles
• Raise the sellout for the LG Mobiles in the market, by giving the
customer Ideas to promote and raise the sellout.
• Give the clients training for the New mobiles.
• Choose the members to work in the campaign.
• Divide the work into shifts.
• Solving the customers
issues
• Promote for Zain Prepaid
• Reach the sales target with the team.
• Solve the problems of the team with the team leader.
• Promote for Zain prepaid product.
Active selling
Client development strategy
Sales advisor coaching
Staff retention
Advanced product knowledge
KPI tracking
Sales Executive management
Teamwork and collaboration
Team supervision
Team motivation