Noor Joudeh
Senior Operations and Project Coordinator
Amman
Summary
With 14+ years of diverse professional experience, I have built a solid foundation in legal and compliance, operations, HR, and secretarial/administrative services. Throughout my career, I have successfully identified and resolved compliance issues in large organizations like Altivate, Arab Drug Store Company (Shocair), and Aramex. I have extensive knowledge and expertise in developing internal compliance and Code of Conduct documents. My industry background is in logistics/transportation and pharmaceuticals, specifically in the Middle East region.
Overview
16
16
years of professional experience
4
4
Certificates
Work History
Senior Operations and Project Coordinator
Altivate Arabia Business Services
Amman, Amman Governorate
03.2023 - Current
- Established strong relationships with key stakeholders, ensuring long-term partnerships and mutually beneficial collaborations.
Led a team of professionals to successfully execute complex projects on time and within budget.
Streamlined operational processes by identifying inefficiencies and implementing targeted improvements.
Ensured compliance with industry regulations as well as internal policies by creating comprehensive guidelines for employees at all levels.
Collaborated on operational support tasks to achieve common goal.
Kept projects on schedule by managing deadlines and adjusting workflows.
Created job files for each project and maintained current data in each file.
Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
Tracked hours and expenses to keep project on task and within budgetary parameters.
Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
Senior Compliance Officer
Arab Drug Store Co., (Shocair)
Amman, Amman Governorate
10.2019 - 12.2022
- Conceptualized and enhanced the Compliance Department by creating the Code of Conduct and the Compliance Procedures Document by assessing previous compliance issues over the company's lifetime
- Managed the operations of the company by ensuring that the employees are working efficiently and effectively
- Identified and followed up on compliance issues to take remedial actions accordingly
- Consulted with the internal Legal Advisor and Executive Director for Finance and Compliance as necessary to seek advice on legal compliance issues
- Reviewed and enhanced contracts and audit critical agreements to ensure adherence to compliance standards, rules, and regulations
- Conducted due diligence activities for new suppliers, sub-contractors, and partners, and participated in the preparation of agreements with new suppliers and outsourced services to ensure company code of conduct and legal requirements are honored
- Provided employee training on compliance related topics, policies, and procedures and provided supporting documents to ensure employees adhered to the internal compliance structure in their everyday roles
- Coordinated with the HR Department to ensure the implementation of disciplinary action in cases of internal compliance violations.
Administrative Assistant - Legal Department
Aramex International Ltd- GSO
Amman, Amman Governorate
09.2013 - 12.2018
- Followed up, created, and maintained all legal cases across all Aramex locations worldwide
- Maintained record of all lawsuits and coordinated with external lawyers regarding claim and lawsuits
- Liaised with external law firms to obtain legal advice for internal legal processing and documentation
- Maintained internal stakeholder connections for legal relations
- Conducted research and provided general legal support
- Reviewed internal and external contracts for B2Bs, created memorandum of association amendments, and other legal documentations
- Built and enhanced the internal ticketing and filing structures for future knowledge management usage.
Administrative Assistant- HR & Training Department
Aramex International Ltd
Amman, Amman Governorate
08.2008 - 09.2013
- Represented the company as a first contact point with customers, in a professional and genuine customer centered approach
- Coordinated with Aramex personnel for different administrative related purposes
- Contacted applicants, updated the applicant's system, and extracted their resumes from the system
- Provided administrative and secretarial support
- Achieved Employee of the Month in March 2012 for outstanding administrative work.
Education
Diploma - Business Administration
Sight And Sound Educational Center
Amman, AM 03.2008 - 08.2008
Skills
Communications Skills
undefinedCertification
Master's in business administration- MBA
Languages
Arabic
Advanced
C1
English
Advanced
C1
Spanish
Beginner
A1
References
- Amanda Dahdah, Senior Legal Counsel, Aramex International Ltd., +962 79 504 7689
- Rami Yaseen, Director of Finance, Credit for Finance Management- CFM +962 79 681 8820
- Rawan Allouh, HR Manager, ARDD, +962 79 540 4783
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Flexible work hoursCompany CultureWork from home optionHealthcare benefitsCareer advancementWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"My CV is fake, and I am real"
unknown
Timeline
Master's in business administration- MBA
11-2023
Senior Operations and Project Coordinator
Altivate Arabia Business Services
03.2023 - Current
Certified Compliance Officer
11-2022
Executive Coaching Guide
07-2022
Finance for Non-Finance Executives
03-2021
Senior Compliance Officer
Arab Drug Store Co., (Shocair)
10.2019 - 12.2022
Administrative Assistant - Legal Department
Aramex International Ltd- GSO
09.2013 - 12.2018
Administrative Assistant- HR & Training Department
Aramex International Ltd
08.2008 - 09.2013
Diploma - Business Administration
Sight And Sound Educational Center
03.2008 - 08.2008
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