Results-driven professional with strong negotiation tactics and conflict resolution skills. Proven ability to manage customer interactions and promote products effectively, ensuring data entry accuracy and team collaboration.
Hi, I’m
Noor Al-Sawalha
Amman
Summary
Overview
1
year of professional experience
1
Certification
Work History
insurance company Amman
call center
01.2024 - 12.2024
Job overview
- make calls to promote cosmetic health insurance .
- Assisted customers with product inquiries and sales options.
- Utilized CRM software to manage customer information and interactions.
- Explained features and benefits of products to potential customers.
Education
Maadi High School
High School Diploma
08-2017
University Overview
Skills
- Team collaboration
- Data entry accuracy
- Adaptable learning
- Conflict resolution
- Presentation skills
- Negotiation tactics
- Call routing management
- Call tracking
- Active listening
- Time management
- Problem resolution
- Effective communication
- Sales inquiry assistance
Certification
- E- marketing
- computer and Microsoft programs course
- English
Languages
Arabic
First Language
English
Upper Intermediate (B2)
B2
Timeline
call center
insurance company
01.2024 - 12.2024
Maadi High School
High School Diploma
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