NIZAR QATARI GHATASHEH
Amman
Summary
Dynamic and detail-oriented Accountant with experience in customer service and accounting functions. Skilled in financial auditing, tax planning, and reporting, as well as delivering exceptional client service. Strong ability to collaborate within teams, train staff, and streamline processes for greater efficiency. Eager to contribute analytical, organizational, and problem-solving skills to a growth-focused organization.
Overview
1
1
year of professional experience
Work History
After-Sales Customer Service
Smart Buy
11.2024 - 03.2025
- Delivered exceptional customer service by actively listening, resolving concerns, and offering tailored solutions.
- Resolved disputes quickly and professionally, maintaining high satisfaction.
- Implemented service strategies and trained staff on best practices.
- Contributed to customer service policy improvements for greater efficiency.
- Provided efficient checkout services during peak hours, reducing wait times.
- Provided friendly, helpful customer service to numerous customers daily.
Accounting Intern
House of Knowledge Office for Accounting and Tax Services
09.2023 - 04.2024
- Conducted audits of client financial statements to ensure accuracy and compliance.
- Prepared year-end financial reports and assisted with tax planning strategies.
- Advised clients on mergers, acquisitions, and due diligence support.
- Trained and supervised junior staff, reviewing accuracy of work.
- Managed daily accounting tasks including invoice entry, income statements, and declarations.
- Collaborated with teams to analyze financial issues and develop solutions.
Education
Bachelor of Accounting - Accounting
University of Applied Sciences (ASU)
01.2023
General Management Course - Management & Risk
The Hope
01.2023
Skills
- Financial auditing & reporting (statements, year-end reports, compliance)
- Tax planning strategies & regulatory adherence
- Customer service & client relationship management
- Problem-solving & analytical thinking
- Teamwork, collaboration, and staff training
- Organizational & time management skills
- MS Office, Google Workspace, and accounting tools
- Strong communication and adaptability
Personal Information
Additional Information
- Date of Birth: 1994-10-29
- Nationality: Jordanian
- Marital Status: Single
Software
Microsoft
Languages
Arabic
Bilingual or Proficient (C2)
English
Elementary (A2)
Timeline
After-Sales Customer Service
Smart Buy
11.2024 - 03.2025
Accounting Intern
House of Knowledge Office for Accounting and Tax Services
09.2023 - 04.2024
Bachelor of Accounting - Accounting
University of Applied Sciences (ASU)
General Management Course - Management & Risk
The Hope
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