Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Nivina Haitham Haddaden

Nivina Haitham Haddaden

Communications & Media Expert
Amman

Summary

I am a Communications and Media Expert with extensive experience advising government institutions, NGOs, and international organizations on strategic communications, media outreach, and advocacy. Most recently, I worked with Nexus MENA Advisory and Adam Smith International as Communications Advisor to the Jordan Integrity and Anti-Corruption Commission and the National Center for Human Rights.
Key Achievements
Strategic Communications : Designed and implemented participatory communications strategies, stakeholder engagement plans, and corporate identity frameworks for NGOs and government bodies, including Habaq NGO (with GIZ partnership).
Government Advisory : Supported ministries and commissions (Justice, Labor, Public Sector Development, Social Development) under USAID's Rule of Law and PFMA projects, developing communication strategies, public messaging, and awareness campaigns.
Capacity Building : Delivered trainings and on-the-job coaching for government staff and NGO teams in media, communications, and social media best practices.
Campaign Leadership : Directed national awareness campaigns, including MOJ e-services launch, Civil Execution Department, Public Prosecution Office, and Ministry of Labour's National Employment Charter initiatives.
Content Development : Produced success stories, case studies, speeches, press releases, newsletters, and digital media materials for donors such as USAID, EU, Mercy Corps, and GIZ, enhancing visibility and funding opportunities.
Human Rights Advocacy : Led Freedom House's regional program “Torture Never Justified” (funded by SIDA), promoting human rights in Egypt, Tunisia, Algeria, and Jordan through training, documentation, and media outreach.
Program Experience : Contributed to major international projects including Towards a Democratic Transition in Syria (Euromed Feminist Initiative), Saving Lives, Sustaining Livelihoods (Relief International), and Successful Transition to Education in Jordan I & II (Mercy Corps / U.S. Department of State).
Expertise
• Strategic communications & media planning
• Advocacy campaigns & stakeholder engagement
• Corporate identity & branding
• Technical writing & content development
• Event management & visibility enhancement
• Capacity building & training

Overview

17
17
years of professional experience
4
4
Certifications
1
1

MBA Graduate

Work History

Communications Expert Lead

Nexus Mena Advisory
Amman, Amman Governorate
11.2024 - 06.2025
  • Lead Habaq (Non-Governmental Organization) communication needs assessment; identify gaps, stakeholders and areas for enhancement in Habaq's communications and media.
  • Assess the following key elements and design of required plans and maps: review of the Cybercrime Law and data privacy regulations, pillars of media discourse, SWOT analysis to assess current communication and outreach practices, Stakeholder Analysis and Mapping, Stakeholder Engagement Plan, corporate identity definition - branding, internal and external communication and outreach structure.
  • Develop Habaq's Communications and Outreach Strategy; enhance Habaq's visibility and reach and create a strong and memorable organizational identity.
  • Conduct training needs assessment; upskill and reskill Habaq's team members in areas of communications and media.

Communications & Intervention Coordination Advisor

Adam Smith International
Amman, Amman Governorate
05.2024 - 08.2025
  • Responsible for implementing technical assistance to the media/communications and the prevention and awareness departments of Jordan Integrity and Anticorruption commission (JIACC), maintaining regular contact with JIACC and other oversight institutions on behalf of JGF and coordinating inputs from technical advisors with JIACC counterparts.
  • Convene with JIACC management and staff in the prevention and awareness department and media/communications unit and the National Center for Human Rights (NCHR) to understand current awareness-raising strategies, roles of prevention/awareness and media departments, and their collaboration, resources and capacities in both departments.
  • Collate good practice examples of outreach approaches from other countries' anti-corruption commissions and Jordanian institutions.
  • Recommend updates to JIACC/NCHR social media and dissemination strategies to promote its role and successes.
  • Mentor staff in the prevention and awareness/ media unit to deliver outreach and communication activities.
  • Provide media support to NCHR for the 2024 elections, including an awareness campaign, bilingual talking points, press releases, and a social media calendar.
  • Liaise with GoJ counterparts and the JGF core team on technical assistance progress.
  • Contribute to weekly, monthly, and quarterly reporting with field observations.

Communications Manager

USAID Civil Society and Media System Strengthening Activity (Sawt)/ Internews
08.2024 - 10.2024
  • Lead the promotion of Sawt work and its subgrantees using various media platforms and in accordance with the USAID requirements.
  • Prepare and monitor the communications strategy, branding and social media engagement plan for Sawt project and adjust and adapt such documents during the project implementation.
  • Ensure compliance with Sawt project branding requirements in accordance with USAID's branding and marking guidelines and approved messages.
  • Develop templates and guidance for the use of the project team, partners, and beneficiaries to ensure compliance with branding and messaging guidelines.
  • Coordinate closely with external contracted consultants and firms on communications and promotional materials and activities.
  • Create, manage and maintain Sawt's online presence (webpage and/or social media platforms).
  • Lead and manage the drafting of key Sawt documents, such as annual, quarterly and weekly reports, annual work plans, newsletters, and other key documents of Sawt.
  • Participate in site visits to Sawt's target audiences and landscapes. Collect and develop success stories and testimonials etc.
  • Draft speeches and talking points for Sawt senior management as well as write press releases, one-pagers, factsheets and social media communication for public dissemination.
  • Submit requests to USAID for all media documents, speeches and events in accordance with USAID outreach and communications procedure.
  • Provide media, communication and event management support for Sawt.
  • Coordinate closely with Sawt partners and grantees to ensure quality communication and event management for the project in accordance with branding and visibility guidelines.
  • Develop a media network and mailing lists to ensure high-level visibility and outreach for Sawt activities.
  • Any other related duties assigned by the supervisor to ensure program visibility.
  • In all duties, an understanding of and demonstrated commitment to upholding Internews' Core Values.

Communications and Media Manager

USAID
03.2022 - 02.2024

Under the USAID Public Financial Management and Administration (PFMA) Project:

  • Developed and implemented the PFMA Communications Strategy and action plan, supervising daily team operations.
  • Drafted speeches, press releases, and event scenarios in coordination with technical teams.
  • Led creation of visuals and multimedia content (photos, infographics, videos) to showcase project impact.
  • Organized and executed promotional events (press conferences, openings, conferences) aligned with outreach goals.
  • Directed preparation of contract reports and monitored project activities for USAID quarterly/annual reporting.
  • Authored success stories, updates, and communication materials for USAID website and newsletters.
  • Collaborated with USAID/Jordan DOC office and engaged with local press for project promotion.
  • Produced audience-specific promotional materials and audiovisual content for USAID social media.
  • Ensured USAID branding visibility across events, presentations, and training materials.
  • Reviewed RFPs/RFQs, developed SOW/TOR for service providers, and monitored media contracts.
  • Advised PFMA counterparts during media activities and collected media indicators for reporting success.

Senior Communications Advisor

Mercy Corps
Amman, Amman Governorate
12.2020 - 03.2022
  • Develop and implement the country-level communications strategy and plan, aligning with country and regional strategies and donor strategies/ new business opportunities.
  • Collaborate with program teams to develop storytelling products, videos, infographics, press releases and other communications deliverables to highlight program impact, innovation, and influence.
  • Ensure content on Mercy Corps Jordan's website is up to date and maintain a consistent stream of stories for the country office blog.
  • Manage the production of the quarterly digital newsletter including writing and/or compiling content.
  • Develop a quarterly communications report including relevant analytics and highlights.
  • Maintain program and country office factsheets targeting external stakeholders.
  • Coach and prepare staff for high profile representation opportunities.
  • Build relationships with local contacts to increase media presence within Jordan. For example, journalists, media producers (print/video) and social media influencers.
  • In coordination with the Operations Department, ensure that MC Jordan branding, and visibility is in compliance with all MC and donor requirements.
  • In coordination with program teams, create and supervise itineraries for high-level visitors to Jordan, set key objectives for visits, and lead event coordination.
  • Act as a link between Mercy Corps Jordan and HQ communications team, providing assets (quotes, stories, photos, videos) as needed.

Strategic Communications Specialist

USAID - Tetra Tech Int.- Rule of Law Project (ROLP
Amman, Amman Governorate
09.2016 - 09.2020
  • Developed and implemented the communication and advocacy strategy for the Rule of Law Project (ROLP), supervising in-house designers and ensuring delivery of media materials to required standards.
  • Provided technical assistance and capacity building to government counterparts in developing communication strategies and media practices to enhance visibility and outreach.
  • Created promotional materials tailored for various audience groups and collaborated with the technical team on media and awareness activities.
  • Developed talking points for formal meetings and documented ROLP's success through interviews, success stories, press releases, and a monthly newsletter.
  • Ensured USAID branding and marking compliance across all publications and created terms of reference for service providers.
  • Generated visual media content for government counterparts' social media platforms and maintained project visibility on channels like Twitter, Facebook, and Instagram.
  • Stayed informed on new communication tools, training project staff and partners as needed.
  • Led strategic communication and outreach activities in coordination with project leadership and communicated project impact to stakeholders using innovative methods.
  • Supported the creation of a communications user group to enhance information exchange between institutions focused on accountability and anti-corruption.
  • Oversaw project reporting to USAID, including weekly and quarterly reports and monitoring activities under Components 1-3, ensuring alignment with the M&E plan.
  • Maintained contact with sector press/journalists and coordinated visibility for project events.
  • Other Mandates:
  • Served as Communications and Media consultant for the Ministry of Justice, leading strategy development, operational planning, and outreach campaigns for e-services, Civil Execution Department, and Public Prosecution Office launches.
  • Acted as a key contributor in drafting the Awareness and Media Strategy to advance Royal Committee recommendations for justice sector enhancement.
  • Supported Jordan Integrity and Anti-Corruption Commission in developing and executing media and communications strategy.
  • Directed major promotional campaigns with Ministry of Public Sector Development and Prime Ministry, including (Bikhidmitkom - at your service) platform.
  • Supported the Ministry of Labor as consultant, offering technical leadership for outreach campaigns tied to the National Employment Charter, National Employment Platform, and National Service Program.

Regional Program Coordinator

Euromed Feminist Initiative
Amman, Amman Governorate
02.2016 - 08.2016

Under the EU funded Project "“Towards a Democratic Transition in Syria – Syrian Constitution Building with a Gender Perspective” :

Strategic & Program Development

  • Assisted in shaping IFE-EFI's regional strategy, identifying new thematic and geographic focus areas.
  • Monitored gender-related projects on women's rights, democracy, peace, and security, ensuring alignment with UNSCR 1325.
  • Explored and designed new project concepts, policies, and practices, including feasibility assessments.
  • Supervised partner projects, ensuring quality implementation, budget compliance, and timely delivery of activities.

Partner Support & Networking

  • Identified capacity gaps of partners in relation to promoting and achieving women's rights, democracy, participation, and citizenship, and delivered tailored training and support in project cycle management.
  • Supported partners in project design, proposals, budgets, M&E systems, and reporting.
  • Mentored and coached partner organizations, ensuring effective implementation and documentation.
  • Facilitated coordination, experience sharing, and problem-solving through regular meetings, workshops, and field visits.
  • Acted as focal point for collaboration and integration issues among partners and stakeholders.

Communication & Representation

  • Represented IFE-EFI at regional seminars, conferences, and events, serving as spokesperson.
  • Built and maintained strong partnerships with NGOs, UN agencies, governments, and networks.
  • Promoted IFE-EFI's image and vision to local and international stakeholders, specialized networks and relevant actors.
  • Provided regular updates and reports to the Regional Office, ensuring compliance with donor and partner requirements.

Communications Director

Jordan Strategy Forum
Amman, Amman Governorate
10.2014 - 01.2016
  • Developed content for JSF's website and other social outreach media outlets, such as Facebook and Twitter.
  • Developed JSF's comprehensive communications plan.
  • Developed relations with the media and served as JSF's primary media contact.
  • Conceptualized, wrote, and organized the production of audio-visual products, such as press releases and announcements.
  • Prepared materials and presentations for board and General Assembly meetings and briefings (i.e. Annual Reports).
  • Supervised and coordinated the process of producing JSF's informational materials internally and externally, inclusive of input for graphic design, infographics, and awareness videos.
  • Actively participated and represented JSF in various networks and shared the Forum's position on various issues, as it relates to economic development, and the Jordanian business climate after in-house consultation.
  • Organized events, discussions, and debates, internally and externally, to present JSF's informational products and materials.
  • Produced the monthly newsletter.
  • Maintained an archive of JSF's communications programs and activities.
  • Ensured JSF has a clear identity and high levels of credibility and understanding amongst various stakeholders and target audiences.
  • Researched communication needs to address target audience attitudes, and recommend policies and initiatives.
  • Supported the process to form networks and build lasting relationships with various stakeholders, such as donors, NGOs, Private Sector, research organizations and various government entities to mobilize their support to JSF initiatives.

Senior Program Associate

Freedom House
Amman, Amman Governorate
11.2011 - 10.2013
  • Act as Freedom House (FH) representative for the Torture – Never Justified project during regional site visits, at conferences, meetings and other events, and act as a spokesperson appropriately.
  • Develop and maintain strong partnership relations and ensure smooth and fruitful communication with all FH partners and stakeholders.
  • Monitor key events in the countries backstopped (including elections, major news stories, status of particularly relevant legislation), and maintain copies of up-to-date program information (one-pagers, brochures, lists of grantees and project activities).
  • Promote and report on the status of "Torture Never Justified" and other programs; coordinate closely with regional field officers (Tunisia, Algeria, Egypt, and Jordan) on the implementation and success of the T-NJ program.
  • Assists Program Director in research, program design and implementation, preparation of proposals and work plans.
  • Support monetary management responsibilities, including preparation of draft budgets, requests for funds, initial review of expense reports, etc.
  • Support fundraising efforts and public relations, e.g., drafting full proposals that are successively revised and edited by the Country Director.
  • Coordinate the development and production of promotional material on Torture Never Justified project and other supporting projects, including brochures, newsletters, website content, and introduction letters.
  • Assembling data and writing weekly, monthly, and quarterly reports.
  • Manages sub grants and contracts associated with assigned programs.
  • Support Freedom House's ongoing advocacy of democratic governance and human rights issues through occasional contribution to Freedom House publications, articles, and other releases.
  • Maintain consistent follow-up with Freedom House – Washington office on SIDA “Torture-Never Justified” project implementation and other regional office related issues.
  • Training on “Martus” secure documentation program in ‘New Media' and ‘Human Rights Documentation' trainings.
  • Setting Monitoring and Evaluation criteria for the ongoing program according to SIDA's policies and procedures, developing the regional Monitoring and Evaluation plan for external experts' mission, revising and finalizing the monitoring and evaluation report according to SIDA's requirements.
  • Follow-up on the successful implementation of the visibility and outreach of the anti-torture regional strategy.

Reporting and Documentation Officer

Save the Children International
Amman, Amman Governorate
11.2013 - 09.2014
  • Lead data collection and produce reports for donors on each of the active grants as per the reporting requirements.
  • Coordinate with the M&E team, technical advisors and program staff for streamlining program delivery, writing new proposals and ensuring timely reporting.
  • Closely work with Education, Child Protection, Food Security, Livelihoods and NFIs sectors for data collection, information management and reporting, with a special focus on tracking the implementation of activities/ sub activities listed in the original project plans with identified donors, and reporting on progress.
  • Ensure logistical tracking of reporting requirements of all active grants.
  • Respond to SC member and donor requests for programmatic and financial information.
  • Work with PDQ unit to collaborate with Finance and Grants for Development and collation of templates/ samples of concept notes, proposals, and reports. Ensure the availability of relevant tools/ templates to all staff.
  • Under PDQ unit, undertaking technical research, studies and evaluation pertaining to all thematic areas.
  • Document processes, best practices and lessons learned by compiling technical thematic approaches developed during implementation of on-going and previous projects/ programs.
  • Taking the lead on writing and submitting official requests for project approval to MoPIC and ensuring requests are completed as necessary.

Community Development Officer

Relief International
Amman, Amman Governorate
07.2010 - 04.2011
  • Facilitated the Remedial Education Program implementation among Relief International, UNICEF, and Educational Centres.
  • Established recruitment and evaluation criteria for project staff and recruited qualified volunteers.
  • Designed work plans, duties, and schedules for Community Development Center staff; monitored weekly performance.
  • Prepared monthly and quarterly progress reports in English and Arabic for UNICEF and government ministries.
  • Translated and summarized psycho-social workers' reports for submission to UNICEF.
  • Ensured financial performance compliance with UNICEF budget agreements.
  • Organized extracurricular activities (sports, science, music, arts) for children and adolescents' development.
  • Oversaw daily workflow of the Community Development component of the BINAA 2 program.
  • Assisted M&E specialist in developing monitoring criteria, data collection, and reporting for program evaluation.

Education Supervisor

Questscope for Social Development
Amman, Amman Governorate
04.2008 - 12.2009

Mercy Corps / U.S. Department of State (BPRM)

Successful Transition to Education in Jordan:

  • Facilitated coordination among Questscope, UNHCR, Mercy Corps, and MOE for program implementation.
  • Established new NFE centres with MOE, including school selection, classroom setup, staff recruitment, and workflow planning.
  • Designed and delivered trainings/workshops for teachers and Iraqi volunteers supporting the NFE program.
  • Authored monthly/quarterly reports and case studies on program beneficiaries in English and Arabic.
  • Conducted trainings for case managers and mentors on communication, teamwork, problem-solving, and youth behaviour.
  • Ensured financial performance compliance with UNHCR and donor budget plans (including STE III project).
  • Contributed to Questscope's Media Committee, submitting articles and updates on education progress.
  • Developed implementation plans aligned with donor agreements (BPRM) and monitored project execution.
  • Directed work plans for Education Coordinators, delegating tasks and overseeing daily team workflow.
  • Acted as focal point between Questscope and Mercy Corps for joint project requirements.

Education

Master of Business Administration - Human Resource Management

German Jordan University - Talal Abu-Ghazaleh Graduate School of Business Administration, Amman, Amman Governorate
09.2011 - 2014.08

GPA: 85.9%

Bachelor of Arts - Modern Languages; French literature, and German Language

Yarmouk University, Irbid
09.2000 - 2004.06

High School Diploma -

Amman Baptist School, Amman, Jordan
09.1999 - 08.2000

Skills

Initiative-taker

Motivational team leader

Creative problem solving

Communication skills

Interpersonal relations

Delegation

Team player

Ability to work under pressure

High quality service

Financial performance

undefined

Languages

Arabic
Native
English
Proficient (C2)
French
Intermediate
German
Intermediate

Certification

Human Rights Documentation Training

References

  • Dr. Mohammad Al-Hamad, CEO/ Founder – Juman (Youth Think Tank) Center for Civil Society Empowerment (JCSE), Mob: (+962) 795 306 856
  • Saleem Al Rabadi, Senior Media Creator – USAID PFMA, Mob: (+962) 7 9689 1187
  • Ala'a Al Jaghoub, Team Leader, USAID Public Accountability and Justice Strengthening Activity, Mob: (+962) 7 7011 1122

Timeline

Communications Expert Lead - Nexus Mena Advisory
11.2024 - 06.2025
Communications Manager - USAID Civil Society and Media System Strengthening Activity (Sawt)/ Internews
08.2024 - 10.2024
Communications & Intervention Coordination Advisor - Adam Smith International
05.2024 - 08.2025
Communications and Media Manager - USAID
03.2022 - 02.2024
Senior Communications Advisor - Mercy Corps
12.2020 - 03.2022

Global Politics Fall School Jordan: Cities in Global Times – Perspectives from the MENA Region and Europe

09-2017
Strategic Communications Specialist - USAID - Tetra Tech Int.- Rule of Law Project (ROLP
09.2016 - 09.2020
Regional Program Coordinator - Euromed Feminist Initiative
02.2016 - 08.2016
Communications Director - Jordan Strategy Forum
10.2014 - 01.2016
Reporting and Documentation Officer - Save the Children International
11.2013 - 09.2014

Human Rights Documentation Training

06-2012

New (Digital) Media training

04-2012
Senior Program Associate - Freedom House
11.2011 - 10.2013
German Jordan University - Talal Abu-Ghazaleh Graduate School of Business Administration - Master of Business Administration, Human Resource Management
09.2011 - 2014.08
Community Development Officer - Relief International
07.2010 - 04.2011

Participatory Educational Methodology training for the Non-Formal Education program

07-2008
Education Supervisor - Questscope for Social Development
04.2008 - 12.2009
Yarmouk University - Bachelor of Arts, Modern Languages; French literature, and German Language
09.2000 - 2004.06
Amman Baptist School - High School Diploma,
09.1999 - 08.2000
Nivina Haitham HaddadenCommunications & Media Expert