Natasha Safar
Administrative Assistant
Amman
Summary
Experienced and self-motivated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
14
14
years of professional experience
Work History
ADMINSTRATIVE Assistant
Construction Management Associates
8 2022 - Current
- handle agreements and maintenance contracts for office furniture and equipment
- process and follow-up on approved purchase orders
- prepare agendas and take minutes of meetings
- follow-up on stationary requirements and handling office bills such as (rent, phone, electricity, and water bills)
- ensure registration and renewal of all licenses
- coordinate travel arrangements and hotel reservations
- handle printing and scanning assignments
- verify all incoming invoices
- maintain and control petty cash
- meetings and appointments, handle and distribute emails, postal mail, and faxes
- handle responsibilities for the library and the archiving system
- Executed record filing system to improve document organization and management.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Receptionist and Customer Relation Managements after sales
Mallouk & Partner for Trading Co
02.2017 - 12.2019
- Working closely with all departments to ensure the CRM works effectively for all aspects of the company
- organizing and maintaining paper and electronic filing systems
- staying in touch with the customers even after the deal
- taking feedback of the products and services from the customers, answering and screening telephone calls.
- Responded to inquiries from callers seeking information.
- Answered phone promptly and directed incoming calls to correct offices.
Receptionist and Human resources officer
Emdad Printing Machines & Material Supplies
01.2014 - 09.2016
- Handling the GM’s daily, periodical& annual tasks and office obligations
- scheduling appointments
- undertaking regular salary reviews
- managing the GM’s correspondence
- answering and screening telephone calls
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- organizing and maintaining paper and electronic filing systems
- assisting line managers to understand and implement policies and procedures
- promoting equality and diversity as part of the culture of the organization, liaising with a wide range of people involved in policy areas such as staff performance, health and safety, recruiting staff
- Administering payroll and maintaining employee records
Executive assistant and data entry representative
KAA Accounting and Taxation Services
02.2013 - 10.2013
- Prepare and manage correspondence, reports and documents
- organize and coordinate meetings, conferences, travel arrangements
- take, type and distribute minutes of meetings, arrange and confirm appointments
- organize internal and external events
- handle incoming mail and other material
- set up and maintain filing systems,
- set up work procedures
- answer inquiries and provide information
- operate office equipment
- prepare, compile and sort documents for data entry and check source documents for accuracy
Data Entry representative
Sahara Group for Marble and Granite (Traniee)
08.2011 - 11.2012
Logistics customer service representative
Dolphin Speed for Shipping Services (Traniee)
01.2011 - 06.2011
Education
Bachelor In Hotel Management -
Hashemite University
Skills
Microsoft Office
Languages
Arabic
Proficient
C2
English
Intermediate
B1
Training
Maharat program, BDC - Amman, 06/01/10, 135, Communication skills & Team Buildings, Negotiations skills, Emotion Intelligence Business writing, Marketing & customer service officer, Indoor Sales representative, Human Resource
Timeline
Receptionist and Customer Relation Managements after sales
Mallouk & Partner for Trading Co
02.2017 - 12.2019
Receptionist and Human resources officer
Emdad Printing Machines & Material Supplies
01.2014 - 09.2016
Executive assistant and data entry representative
KAA Accounting and Taxation Services
02.2013 - 10.2013
Data Entry representative
Sahara Group for Marble and Granite (Traniee)
08.2011 - 11.2012
Logistics customer service representative
Dolphin Speed for Shipping Services (Traniee)
01.2011 - 06.2011
ADMINSTRATIVE Assistant
Construction Management Associates
8 2022 - Current
Bachelor In Hotel Management -
Hashemite University
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