Natasha Safar
Administrative Assistant
Amman
Summary
Experienced and self-motivated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
14
14
years of professional experience
Work History
ADMINSTRATIVE Assistant
Construction Management Associates
8 2022 - Current
- handle agreements and maintenance contracts for office furniture and equipment
- process and follow-up on approved purchase orders
- prepare agendas and take minutes of meetings
- follow-up on stationary requirements and handling office bills such as (rent, phone, electricity, and water bills)
- ensure registration and renewal of all licenses
- coordinate travel arrangements and hotel reservations
- handle printing and scanning assignments
- verify all incoming invoices
- maintain and control petty cash
- meetings and appointments, handle and distribute emails, postal mail, and faxes
- handle responsibilities for the library and the archiving system
- Executed record filing system to improve document organization and management.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Receptionist and Customer Relation Managements after sales
Mallouk & Partner for Trading Co
02.2017 - 12.2019
- Working closely with all departments to ensure the CRM works effectively for all aspects of the company
- organizing and maintaining paper and electronic filing systems
- staying in touch with the customers even after the deal
- taking feedback of the products and services from the customers, answering and screening telephone calls.
- Responded to inquiries from callers seeking information.
- Answered phone promptly and directed incoming calls to correct offices.
Receptionist and Human resources officer
Emdad Printing Machines & Material Supplies
01.2014 - 09.2016
- Handling the GM’s daily, periodical& annual tasks and office obligations
- scheduling appointments
- undertaking regular salary reviews
- managing the GM’s correspondence
- answering and screening telephone calls
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- organizing and maintaining paper and electronic filing systems
- assisting line managers to understand and implement policies and procedures
- promoting equality and diversity as part of the culture of the organization, liaising with a wide range of people involved in policy areas such as staff performance, health and safety, recruiting staff
- Administering payroll and maintaining employee records
Executive assistant and data entry representative
KAA Accounting and Taxation Services
02.2013 - 10.2013
- Prepare and manage correspondence, reports and documents
- organize and coordinate meetings, conferences, travel arrangements
- take, type and distribute minutes of meetings, arrange and confirm appointments
- organize internal and external events
- handle incoming mail and other material
- set up and maintain filing systems,
- set up work procedures
- answer inquiries and provide information
- operate office equipment
- prepare, compile and sort documents for data entry and check source documents for accuracy
Data Entry representative
Sahara Group for Marble and Granite (Traniee)
08.2011 - 11.2012
Logistics customer service representative
Dolphin Speed for Shipping Services (Traniee)
01.2011 - 06.2011
Education
Bachelor In Hotel Management -
Hashemite University
Skills
Microsoft Office
Customer Care Complaint System
Multitasking
Time Management
Communication
Prioritization
Adaptability
Attention to details
Document Management
Reporting Capabilities
Sensitive Documents Management
Languages
Arabic
Proficient
C2
English
Intermediate
B1
Training
Maharat program, BDC - Amman, 06/01/10, 135, Communication skills & Team Buildings, Negotiations skills, Emotion Intelligence Business writing, Marketing & customer service officer, Indoor Sales representative, Human Resource
Timeline
Receptionist and Customer Relation Managements after sales
Mallouk & Partner for Trading Co
02.2017 - 12.2019
Receptionist and Human resources officer
Emdad Printing Machines & Material Supplies
01.2014 - 09.2016
Executive assistant and data entry representative
KAA Accounting and Taxation Services
02.2013 - 10.2013
Data Entry representative
Sahara Group for Marble and Granite (Traniee)
08.2011 - 11.2012
Logistics customer service representative
Dolphin Speed for Shipping Services (Traniee)
01.2011 - 06.2011
ADMINSTRATIVE Assistant
Construction Management Associates
8 2022 - Current
Bachelor In Hotel Management -
Hashemite University