Natalie Sahawneh

• Developed and implemented social media strategies to increase engagement and brand awareness.

• Conducted interviews on Ro’ya TV to represent and promote the school, enhancing public visibility.

• Created engaging content, including reels and posts, to represent the school’s values and programs.

• Actively managed social media channels, responded to comments, and interacted with the community to foster a positive online presence.

• Educated students in basics of English grammar and conversational speaking.
• Proven ability to create engaging lesson plans that encourage active participation and enhance
  conversational skills
• Committed to creating a positive and inclusive learning environment to inspire students to confidently communicate in English
• Strong interpersonal and communication skills with a focus on tailoring lessons to meet individual needs.

• Interacted with compliance representatives to assess potential unusual activity
• Gained a comprehensive understanding of regulatory
  requirements related to due diligence, anti-money laundering (AML), and counter-terrorism financing (CTF) regulations.
• Collaborated with internal teams to develop and implement process improvements that streamlined the due diligence process while maintaining a high level of accuracy
• Performed risk-based analysis to identify potential risks
  associated with business as per the guidelines

• Conducted KYC formality reports on questionable accounts and transactions.
• Reviewed customer identification information, analyzed transaction patterns, and identified potential risks associated with customer accounts.
• Collaborated with internal teams to develop and implement process improvements that streamlined the KYC process while maintaining regulatory compliance.
• Developed a deep understanding of regulatory requirements related to customer due diligence, enhanced due diligence, and anti-money laundering (AML) regulations

• Served as primary point of contact for triaging technical issues.
• Reviewed technical guidelines to verify compliance with information security standards and best practices.
• Enforced use of prescribed technical procedures, designing monitoring protocols to confirm compliance with guidelines.
• Worked collaboratively with internal teams to identify
  and resolve issues related to customer service and technical support
• Worked closely with customers to diagnose problems,
  troubleshoot errors, and develop solutions that met their specific needs.