Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Nabeel Kalabani

Nabeel Kalabani

Ecosystem Relationship Officer
Amman

Summary

Dynamic Sr. Acquiring Business Account Manager with a proven track record at Capital Bank of Jordan, adept in strategic planning and customer relations. Leveraged Microsoft Skills and communication prowess to surpass sales goals, enhance customer retention by developing targeted strategies, and foster robust partnerships. Achieved significant improvements in sales volume and customer satisfaction through innovative product promotions and problem-solving.

Overview

3
3
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
2
2
Languages

Work History

Sr. Acquiring Business Account Manager

Capital Bank Of Jordan
08.2023 - Current
  • Demonstrated products like easy payments plan and special discounts to show potential customers benefits and advantages and encourage purchases.
  • Achieved sales goals and service targets in E-commerce and POS as all by cultivating and securing new customer relationships
  • Responsible in conducting special campaigns with top merchants to improve cards spending and sales volume to achieve customers and merchants satisfaction
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Established feedback loops with customers, enabling timely identification of potential issues and swift corrective actions when necessary.
  • Improved customer retention by developing and implementing targeted strategies for various client segments.
  • Created custom reports for tracking key performance indicators related to customer retention, ensuring continuous improvement efforts were informed by relevant data.

Ecosystem Relationship Officer

Arab Bank
10.2021 - 08.2023

· primarily responsible for some projects such as Buy now pay later

plans, Discounts, POS Payments ,Campaigns.

. Executed comprehensive marketing plans that consistently achieved targets for increased revenue.

. Collaborated with media representatives to optimize coverage of special events.

. Planned and prepared advertising and promotional material to increase sales of products or services and work with customers, company officials and advertising agencies

. Acquiring and SMEs Products

· Manage the relationship with new and existence partners.

. Developed team communications and information for meetings.

. Improved operations through consistent hard work and dedication

· Review and analyze financial justification for partnerships.

· provide interpretation of contract terms and communicate contract details with management and partners.

· Observe Ecosystem product and services performance in market and research for new trends.

· Participate in prepare the sales and marketing plans.

· coordinate with marketing department and other related parties.

· implement business plans with partners.

· provide business inputs and feedback to ensure efficiency and cost effectiveness in service and product.

· full contribution with corporate department.

Education

BBA - Business Management

Al Albayt University
Al Mafraq - Jordan
11.2017 - 06.2021

Skills

    Data Entry

    Microsoft Skills

    Communication

    Lead prospecting

    Product promotions

    Problem solving strength

    Customer Relations

    Expense reporting

    Strategic planning

    Sales promotion

Certification

Ielts B2 Level

Timeline

Sr. Acquiring Business Account Manager

Capital Bank Of Jordan
08.2023 - Current

Ecosystem Relationship Officer

Arab Bank
10.2021 - 08.2023

BBA - Business Management

Al Albayt University
11.2017 - 06.2021

Ielts B2 Level

Strategic planning for Human resources

Nabeel KalabaniEcosystem Relationship Officer