Summary
Overview
Education
Work History
Skills
LANGUAGES
Timeline
Hi, I’m

Mustafa Hanoon

Amman

Summary

Electrical Engineering / Communications and Computer Engineering student at Applied Science Private University, with a growing technical background in programming, cybersecurity, and computer applications . Alongside my technical studies, I have developed strong experience in customer support , sales coordination, CRM management, and digital operations, including lead tracking through Pipedrive, customer follow-ups, NFC setup, digital menu management, and social media content creation. I also have hands-on experience in video editing using Adobe Premiere Pro and After Effects , creating engaging visual content with attention to detail.

Additionally, I gained experience in f leet safety and quality control , including team quality supervision, safety monitoring, mechanical trailer inspections, and compliance checks focused on reducing violations and improving overall Safety Score . Continuously developing my technical, creative, and operational skills through workshops, training, and practical experience.

Overview

2
Languages
4
years of professional experience

Education

Applied Science Private University
Amman, Jordan

Bachelor from Electrical/Communications And Computer Engineering
08-2030

University Overview

  • Currently pursuing a Bachelor's degree in Electrical Engineering / Communications and Computer Engineering at Applied Science Private University.
  • Continuously attending workshops and training courses to develop technical and creative skills.

Work History

UGL Dispatch Services

Fleet Safety, Trailer Check & Quality Control
01.2026 - Current

Job overview

  • Oversaw team quality control , monitored fleet safety, conducted t railer safety and mechanical inspections , and performed compliance checks to r educe violations and improve the fleet Safety Score .

Video Editing
02.2023 - Current

Job overview

  • I have solid experience in video editing, with a strong focus on professional software. Skilled in Adobe Premiere Pro and After Effects, which I use to create high-quality, creative videos with smooth transitions, effects, and visual storytelling. My work reflects attention to detail and a passion for producing engaging content.

BeSmart

Sales & Customer Support Coordinator
10.2025 - 01.2026

Job overview

  • Handled customer support and daily operations by managing customer follow-ups, NFC setup, product organization, delivery scheduling, and feedback collection. Managed leads and customer records using Pipedrive CRM, supported digital menu setup for restaurants, and created simple social media content to showcase products and improve customer engagement.

Good Background in Coding
09.2024 - 12.2024

Job overview

  • I participated in a Cybersecurity CTF and received a participation certificate, finishing among the top five. I gained practical experience in basic vulnerability analysis and using common testing tools. I have a solid grasp of the fundamentals of Python and C++, and I'm comfortable working in Linux for command-line, network, and file-management tasks. I also have hands-on experience developing and maintaining Discord bots.

Skills

  • Effective multitasking
  • Microsoft office
  • Good background in coding
  • Proficient in video editing
  • Proficient in general computer applications and software tools
  • Problem-solving
  • Effective bilingual communication
  • Fleet management & logistics

LANGUAGES

Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)

Timeline

Fleet Safety, Trailer Check & Quality Control
UGL Dispatch Services
01.2026 - Current
Sales & Customer Support Coordinator
BeSmart
10.2025 - 01.2026
Good Background in Coding
09.2024 - 12.2024
Video Editing
02.2023 - Current
Applied Science Private University
Bachelor from Electrical/Communications And Computer Engineering
Mustafa Hanoon