Mustafa Mohammad Hmaidan
Manager
Amman
Summary
Experienced professional with a strong background in finance, public relations, and client services, gained through over three decades of work across banking, security, and technical services in both Jordan and the United States. Demonstrates excellent organizational and leadership skills, with proven success in managing teams, resolving customer issues, and handling financial operations. Adept in strategic planning, communication, and recovery processes, with a solid understanding of banking operations and public-facing roles.
Overview
39
39
years of professional experience
Work History
Sales Manager
Garage Doors
04.2020 - 03.2025
- Managed company finances
- Handled client calls and supervised employees
- Conducted garage door maintenance and repair
Deputy Director of Public Relations
Housing Bank
10.2016 - 09.2019
- Led internal and external communications strategies
- Managed public image and media relations
- Coordinated with marketing teams to support campaigns
- Oversaw event planning and stakeholder engagement
- Supported senior leadership in strategic initiatives
Collection and Follow-Up Officer
Housing Bank
02.1997 - 09.2016
- Monitored and managed overdue accounts
- Contacted clients to negotiate repayment plans
- Maintained accurate records of collection efforts
- Collaborated with legal department for unresolved cases
- Provided reports to management regarding recovery rates
Public Security Officer
Jordanian Public Security
01.1986 - 12.1993
Skills
- Very organized
- Strong understanding of banking operations
- Excellent customer communication skills
- Collection and recovery strategy implementation
- Problem-solving
- Team management
- Time management
- Flexible and adaptable
- Multitasking
Personal Information
Driving License: Public, Fourth Category – Jordan
Timeline
Sales Manager
Garage Doors
04.2020 - 03.2025
Deputy Director of Public Relations
Housing Bank
10.2016 - 09.2019
Collection and Follow-Up Officer
Housing Bank
02.1997 - 09.2016
Public Security Officer
Jordanian Public Security
01.1986 - 12.1993
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