MUHAMMED AWADALLAH
Amman,AL THRA'
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Sales
Infoseed
Amman, AM
01.2022 - 12.2022
- Engaged customers to understand their needs and provide tailored product recommendations.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Reviewed monthly performance against targets set by management team.
Customer Service
Extensya
01.2022 - 08.2022
- Managed customer service inquiries related to shipping issues.
- Provided excellent customer service throughout each shift.
- Maintained accurate records of customer service activities.
- Provided exemplary customer service through active listening skills.
Quality Assurance
Extensya
01.2022 - 07.2022
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Certified - Artificial Intelligence
University Of Jordan
Skills
- Customer relationship management
- Quality assurance
- Team collaboration
- Process improvement
- Active listening
- Performance tracking
- Task prioritization
- Problem solving
- Employee training
- Computer technology
- New hire training
Practical And Moral Advantages
- Ability to learn quickly and adapt within the work environment
- Ability to handle work pressure
- Working within the team spirit and constant encouragement, and moral support for the work energy
Current Residence
Hai Nazzal, Amman
Personal Information
Date of Birth: 07/28/03
Practical And Functional Experiences
- Sales, 01 Year
- Customer Service, Extensya, 07 Months
- Quality Assurance, Extensya, 06 Months
Academic Level And Courses
- Certified in Artificial Intelligence, University Of Jordan
- Graphic Design
- Digital Marketing
Timeline
Sales
Infoseed
01.2022 - 12.2022
Customer Service
Extensya
01.2022 - 08.2022
Quality Assurance
Extensya
01.2022 - 07.2022
Certified - Artificial Intelligence
University Of Jordan