MOTASEM MOHAMMAD ISMAIL ALKHATIB
Amman
Summary
I have committed myself to achieving high and accredited professional degrees along with my work and I would like to be given the chance to utilize any current or future knowledge that I may possess to enhance both my work place and myself.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Team Leader
Jordan Islamic Bank
01.2024 - Current
- Receiving CR from RM, review and analyze them, discuss recommendations and then take appropriate decision.
- Build and maintain long-term relationships with clients, acting as their primary point of contact for all banking needs
- Stay up-to-date with industry developments, market trends, and regulatory changes to provide clients with informed advice
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Facilitated decision-making processes within group through open dialogue and consensus-building techniques.
- Provided reporting for forecast analysis and reporting in support of decision-making.
- Generated reports detailing findings and recommendations.
- Developed effective improvement plans in alignment with goals and specifications.
- Collected, arranged, and input information into database system.
- Preparing internal banking reports and some reports related to the Central Bank of Jordan
- Following up on the Central Bank of Jordan agreements, making entries and making special reports
Relationship Officer at a Large Corporate Department
Jordan Islamic Bank
10.2019 - 12.2023
- Preparing a credit review for customer requests, including analysis of existing and expected obligations, financial data and sector analysis
- Increased loan approvals by diligently assessing creditworthiness and recommending suitable lending options.
- Maintained and built close relationships with customers through regular contact and visits.
- Managed a portfolio of high-value clients, ensuring their financial needs were met through tailored investment strategies.
- Established strong client relationships by conducting regular meetings and providing excellent customer service.
- Developed customized financial plans for clients, incorporating investment, banking, and insurance products that aligned with their goals.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Liaison Officer with the Central Bank of Jordan regarding the medium-term investment agreement
- Preparing internal banking reports and some reports related to the Central Bank of Jordan
- Following up on the Central Bank of Jordan agreements, making entries and making special reports
Credit Officer at a Credit Department
Jordan Islamic Bank
06.2017 - 09.2019
- Receiving Credit Review from the Department of Large Corporate, reviewing and analyzing them, and then recommending
- Evaluating creditworthiness of potential borrowers using thorough research and analysis techniques, minimizing default risks.
- Analyzing applicants' financial status and credit and property evaluations to determine loan feasibility.
- Optimizing lending practices by maintaining up-to-date knowledge of industry trends and regulatory requirements.
- Conducting regular account reviews to proactively identify potential risks in the credit portfolio, taking corrective actions as needed.
Relationship Officer at a Large Corporate Department
Jordan Islamic Bank
11.2012 - 05.2017
- Preparing a credit review for customer requests, including analysis of existing and expected obligations, financial data and sector analysis
- Increased loan approvals by diligently assessing creditworthiness and recommending suitable lending options.
- Maintained and built close relationships with customers through regular contact and visits.
- Managed a portfolio of high-value clients, ensuring their financial needs were met through tailored investment strategies.
- Established strong client relationships by conducting regular meetings and providing excellent customer service.
- Developed customized financial plans for clients, incorporating investment, banking, and insurance products that aligned with their goals.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Education
Financial Analysis Diploma -
Institute of Banking Studies
04-2014
Diploma of Bank Credit - Certified credit officer
Institute of Banking Studies
05.2013
Bachelor's Degree - Accounting
Al Balqa Applied University
06.2010
High School - IT Stream
Hittin Secondary School
05.2006
Skills
- Flexibility in Dynamic Environments
- Team Collaboration Skills
- Problem solving
- Change management
- Negotiation
- Influencing
- Safety
- Microsoft Office tools
- Team motivation
- Financial statement review
- Project management
- Planning
- Organizational skills
Accomplishments
- Supervised team of 3 staff members.
- Used Microsoft Excel to develop sales tracking spreadsheets.
Personal Information
- Date of Birth: 12/25/88
- Marital Status: Married
Certification
Passed CFA Level 1
Languages
Arabic
Native or Bilingual
English
Limited Working
Timeline
Team Leader
Jordan Islamic Bank
01.2024 - Current
Relationship Officer at a Large Corporate Department
Jordan Islamic Bank
10.2019 - 12.2023
Credit Officer at a Credit Department
Jordan Islamic Bank
06.2017 - 09.2019
Relationship Officer at a Large Corporate Department
Jordan Islamic Bank
11.2012 - 05.2017
Bachelor's Degree - Accounting
Al Balqa Applied University
High School - IT Stream
Hittin Secondary School
Passed CFA Level 1
Financial Analysis Diploma -
Institute of Banking Studies
Diploma of Bank Credit - Certified credit officer
Institute of Banking Studies
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