Mohannad Al Mashaleh
Amman
Summary
Experienced Accountant successful at cultivating effective working relationships at all levels while driving improvements to budget administration, expense tracking and forecasting of future financial needs. Proven track record of performing work ethically while maintaining integrity of all financial data.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Officer
ADCB Bank
07.2022 - 08.2024
- Assisting customers regarding their banking products
- Providing suitable solutions for customers' financial requests
- Cross-selling financial services and facilities of the bank
- Taking necessary measures in a timely manner to avoid financial loss
- Answer customer queries and resolve simple complaints immediately
- Maximize returns and minimize risk and enhance relationship for the bank
- Produce high quality calls and continues follow up that leads to customer satisfactions.
Junior Accountant
Gerzeim Contracting LTD
03.2022 - 04.2023
- Maintained accurate records of fixed assets, including acquisition costs, depreciation schedules, and current values for insurance purposes.
- Prepare and reconcile daily, weekly, and monthly reports and statements
- Control inventory, purchasing, and disposal of supplies
- Maintain all financial records including accounts payable and accounts receivable
Sales Executive
First Abu Dhabi Bank
03.2022 - 06.2022
- Contacting potential and existing customers on phone, by email and in person
- Excellent expertise in customer consumer loan type
- Handling customer questions inquiries and complaints
- Building and maintaining a CRM database
- Meeting daily, weekly and monthly sales targets
- Setting sales goals and developing sales strategies.
Customer Service Officer
Jordan Commercial Bank
03.2018 - 12.2021
- Recommending and explaining banking services and product to client based on their need's strong familiarity with a variety of retail banking credit options
- Managing client bank accounts including opening and closing accounts and overseeing transaction
- Managing budgets and meeting targets
- Promoting bank's services and product such as(loans, credit cards, deposit, accounts)
- Applying sound and appropriate financial strategies to strength.
Junior Accountant
Thrifty Car Rental
09.2017 - 02.2018
- Assisted with preparation of monthly financial statements.
- Managed supplier accounts and built lasting relationships with suppliers.
- Compiled and analyzed financial information to prepare entries for general ledger accounts.
- Assisted in payroll administration by reviewing timesheets, calculating employee paychecks, and processing deductions for taxes or benefits.
- Prepared bank reconciliations on a monthly basis to identify potential discrepancies between company records and bank statements.
Education
Bachelor of Accounting -
Philadelphia University
2018
High School Diploma -
Al Qabsi High School
Jordan01-2014
Skills
- CRM
- Marketing
- Good time management
- Work under pressure
- Product knowledge
- Decision-Making
- English language
- Cash flow management
Certification
- Communication skills certificate from the institute of banking studies
- University proficiency certificate from ministry of higher education
- Thrifty car rental as accountant - part time
- CMA course self studies
Languages
English
Advanced
C1
References
REFERENCES AVAILABLE UPON REQUEST
Timeline
Customer Service Officer
ADCB Bank
07.2022 - 08.2024
Junior Accountant
Gerzeim Contracting LTD
03.2022 - 04.2023
Sales Executive
First Abu Dhabi Bank
03.2022 - 06.2022
Customer Service Officer
Jordan Commercial Bank
03.2018 - 12.2021
Junior Accountant
Thrifty Car Rental
09.2017 - 02.2018
Bachelor of Accounting -
Philadelphia University
High School Diploma -
Al Qabsi High School
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