Mohannad Alkhatib
Amman
Summary
A Quality manager is a high-level employee who has experience as a QA engineer and tester. Understand how to best employ QA techniques and teams across the entire system. In other words, create the strategy for effective testing so that no product hits the market without being thoroughly vetted.
Overview
4
4
years of professional experience
1
1
Certification
Work History
QA/QC Manager
JORSAL Co.
09.2021 - Current
- JORSAL Co
- Is specialized in Kitchen and Furniture Manufacturing
- Managing the quality control processes to ensure compliance with company internal quality standards
- Engaging with stakeholders to ensure that quality of products exceed their requirements and expectations
- Carrying out customer complaint analysis and initiate corrective and preventive action
- Conducting visual inspections throughout the product manufacturing cycle
- Performing Internal Quality Audits to ensure compliance to Design, Engineering, Estimating, Procurement
- Conducting induction quality training for company new joiners.
Customer Service Representative
Extensya
07.2020 - 07.2021
- Extensya is a call center representative for many popular brands like Careem, Noon, IKEA ..Etc
- Evaluating customer concerns and resolve their problems in an efficient and timely manner
- Assisting customers by troubleshooting problems
- Providing service information to our customers
- Conducting shadowing training for our representative new joiners.
Quality Control Trainee
Miracle Factory
03.2020 - 06.2020
- Design, organize and oversee the Manufacturing activities
- Establish programs for the coordination of manufacturing activities
- Perform reverse engineering process during the internal Audit.
Education
BSc. Industrial Engineering -
Jordan University of Science And Technology
06.2020
Skills
- MS Office
- Solid works
- Arena simulation
- Autocad
- Problem-solving and Communication
- Critical thinking
- Management and leadership
- Data analysis
- leadership
- Project management and planning
Certification
PMP from PMI
Accomplishments
Manufactured and deliver more than 1266 Kitchens to Ayla project in Aqaba-Jordan., 04/2023, 11/2023
Languages
English
Advanced
C1
Arabic
Proficient
C2
Currentlocation
Amman, Jordan
Graduationprojects
Vehicle Routing Problem with synchronization, 09/2019, 03/2020, This Project about steel factory, introduce how can we minimize the cost and make all tracks deliver its shipments to customer with synchronization, these problems solved by Linear and binary programming, multi-objective optimization, cplex software, linearly weighted method and pareto front, then we chose the optimal solution by Decision making criteria.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
QA/QC Manager
JORSAL Co.
09.2021 - Current
Customer Service Representative
Extensya
07.2020 - 07.2021
Quality Control Trainee
Miracle Factory
03.2020 - 06.2020
BSc. Industrial Engineering -
Jordan University of Science And Technology
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