Cloud Computing
MOHANAD TBAKHI
Operations Branch Manager
amman,Jordan
Summary
Dynamic Branch Operations Manager at Beyond Games with a proven track record in staff supervision and employee development. Enhanced operational efficiency through process improvements and consistently achieved sales targets by leveraging excellent communication and sales management skills. Committed to fostering a positive work environment that drives productivity and customer satisfaction.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Branch Operations Manager
Beyond Games
01.2024 - Current
- Managed daily branch operations for optimal productivity and customer satisfaction.
- Supervised a team of employees, fostering a positive work environment and emphasizing professional growth.
- Performed monthly compliance checks.
- Contributed to ongoing process improvements that led to increased efficiency across various aspects of branch operations.
Sales Associate
Beyond Games
06.2020 - 01.2024
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Computer Science
University of The People
08-2025
Skills
Staff supervision
Employee development
Opening and closing procedures
Sales management
MS office
Organization and time management
Excellent communication
Software
Timeline
Branch Operations Manager
Beyond Games
01.2024 - Current
Sales Associate
Beyond Games
06.2020 - 01.2024
Computer Science
University of The People