Mohammed Zareer

• Processed orders, service requests and applied information to customers.
• Handled calls promptly and with courteous professionalism.
• Developed technical and mechanical proficiency to assist customers and field staff with service issues.
• Completed call documentation while speaking with customers.

Management Department:

• Participated in strategic planning sessions to understand decision-making processes.
• Assisted in the development of project timelines and monitored progress.
• Collaborated with team leaders to enhance workflow efficiency and team productivity.

Quality Assurance Department:

• Conducted audits on operational processes to ensure compliance with industry standards.
• Assisted in implementing quality improvement initiatives based on audit findings.
• Worked closely with cross-functional teams to resolve quality issues and enhance product quality.

Human Resources Department:

• Assisted in the recruitment process, including screening resumes and conducting interviews.
• Participated in the onboarding process of new hires, facilitating their integration into the company.
• Supported the development and implementation of employee engagement programs.