Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations Specialist
Container Station Logistics (CTL)
Amman, Jordan
02.2024 - 07.2024
Optimized container handling processes, resulting in reduction in turnaround times.
Improved inventory management accuracy through the implementation of advanced tracking systems.
Contributed to a 10% increase in overall operational efficiency by streamlining workflow procedures.
Graphic Designer - Team Leader
Creative Minds for engineering system
Amman, Jordan
12.2023 - 02.2024
Managed the graphic design and social media departments, leading the team to a 30% increase in project completion rates.
Enhanced clients’ social media engagement through strategic content creation and design.
Improved team efficiency by implementing new design software and workflow optimizations.
Successfully supervised and improved clients' social media pages, leading to increase in follower growth.
Procurement Specialist
Watad Decoration
Amman, Jordan
04.2023 - 10.2023
Optimized supplier allocations and reduced lead times by 20% through strategic supplier relationship management
Implemented cost-saving initiatives for procurement that resulted in 5% reduction in annual material expenses
Collaborated with production to align procurement schedules, supporting smooth flow of materials for continuous production.
Graphic Designer - Team Leader
Blue Reach
Amman, Jordan
02.2022 - 02.2023
Led the graphic design team, focusing on delivering high-quality, impactful designs.
Increased client satisfaction rates through enhanced design processes.
Reduced project delivery times by streamlining workflows and improving team collaboration.
Boosted team productivity by 20%, contributing to the company’s growth.
Branch Manager
ChocoMe Chocolate store
Amman, Jordan
03.2016 - 07.2019
Increased branch sales by 30% through targeted marketing campaigns and enhanced customer service strategies.
Improved inventory turnover by 25% by implementing effective inventory management practices.
Led the team to achieve a 20% increase in customer satisfaction ratings by focusing on personalized customer experiences and staff training.
Education
Diploma - Logistics Operations Management
Luminus Technical University College
Amman, Jordan
04.2023
Skills
Graphic Design
Microsoft Office Suite (Word , Excel , PowerPoint)
Effective communication and teamwork
Sales and marketing skills
Time management
Supply Chain Optimization
Planning and coordination
Project Management
Planning and coordination
Project Management
Planning and coordination
Project Management
Planning and coordination
Project Management
Certification
[ Advertising and social media designs course ] Nour Design Teachable - [ 03.2024 / 06.2024 ]
[ Professional Program in Graphic Design ] Pioneers Academy - [ 05.2022 / 03.2023 ]