Mohammed Dalabeeh
Amman
Summary
Energetic Event Manager with 5 -year successful career in planning, coordinating and executing hospitality events. Demonstrated cost-effective budgeting, exceptional time management and event marketing skills.
Client-focused Event Executive focused on translating visions into one-of-a-kind events. Expert in all facets of event planning with success in controlling costs through strategic negotiations with vendors, suppliers and venues. Committed to going the extra mile to make clients wishes come true.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server | Catering assistant
Marriott intraconal
04.2023 - 04.2024
- Working at one of the luxurious Marriott International hotels was a distinguished experience from which I gained valuable insights
- Initially employed in the main restaurant, I transitioned to the hotel's private lobby, room service, lounge, and the Asian restaurant, learning all the essentials in these varied settings
- Mastered the Arabic, Asian, and Western menus, along with all types of cocktails and mocktails, memorizing their recipes
- Earned certifications such as ISO, Food Safety, and Oracle Opera PMS through the company's specialized employee training programs
- Developed a knack for selling 'slow-moving items,' successfully marketing all varieties of red and white wines that had been in stock for over two years
- Devised and implemented PSA strategy, offering bespoke gifts and experiences, resulting in a 22% rise in customer loyalty and a 15% increase in repeat bookings
- Launched Personalized Service Actions (PSA) program, introducing surprise elements and thoughtful gifts, boosting guest satisfaction scores by 25% and increasing repeat visits by 18% within six months.
Team leader
Azadea
04.2022 - 04.2023
- My first global company experience was a significant period of skill development, with key learnings including: Excelled in table setups and restaurant preparation, rapidly memorized all menus, and implemented up-selling strategies that increased customer satisfaction scores by 20% and boosted revenue by 10%
- Mastered the intricacies of table setups and restaurant preparation within a month, memorized breakfast, lunch, and dinner menus, and developed cross-selling techniques that boosted average ticket size by 15%
- Within six months, I was promoted to the next position
- I was twice named Employee of the Month consecutively, achieved the highest sales among all staff, and was recognized for receiving the most positive reviews and having the best smile
- I furthered my knowledge of the hospitality industry through company-provided courses
- I left the company to seize an opportunity to work at one of the luxury hotels in the same city.
Event Coordinator
T-bone & Cheese
06.2020 - 12.2022
- Regarded as one of the finest establishments in Amman, the company excels in providing premium cheeses and meats
- I have worked across various domains within the company, from sales to event management and planning
- I contributed to 25 events, including those for notable figures, all of which received exceptionally high ratings
- I introduced numerous distinctive options for events, such as international cuisine menus and a mix of Arabic and Western desserts, extending the company's services beyond Amman to gain greater renown
- Prior to my departure, I trained several employees to enhance their expertise, customer sales techniques, and overall productivity.
Event Planners
Prime Fresh Food
05.2018 - 04.2020
- Prime Food and Beverage is a local company specializing in crafting catering events
- Trained in delivering distinctive events with unique touches to satisfy customers in an exceptional manner
- Achieved the milestone of 30 successful events during my tenure with the company, resulting in the highest sales figures and earning the Employee of the Month award for three consecutive months
- Re-engaged customers who had ceased their business with the company
- Addressed various event challenges such as adherence to timelines and complete customer satisfaction, ensuring the team's full presence and commitment to delivering excellent quality.
Education
Business & Marketing -
Falmouth University
02.2023
Skills
- Problem-solving
- Leadership
- Time management
- Organization
- High level of customer service
- Exceptional customer service
- Guest Services
- Post-event Evaluation
- Onsite Execution
- Volunteer Management
- Event Promotion
- Sponsorship Acquisition
Certification
- Business & Marketing BSc (Hons) (Online), 12/2023, 05/2024
- Oracle Opera PMS, 08/2023, 11/2023
- Creative Events Management (Online), 03/2021, 08/2021
Languages
English Fluent
Arabic Fluent
Personal Information
Title: Event Executive
Timeline
Server | Catering assistant
Marriott intraconal
04.2023 - 04.2024
Team leader
Azadea
04.2022 - 04.2023
Event Coordinator
T-bone & Cheese
06.2020 - 12.2022
Event Planners
Prime Fresh Food
05.2018 - 04.2020
Business & Marketing -
Falmouth University