Mohammed Abdul Qader
Sales & Marketing Director
Amman,Jordan
Summary
Innovative Sales & Marketing leader with 18+ years of experience delivering exceptional marketing campaigns, content and collateral based on established and innovative strategies. Results-oriented and collaborative professional bringing expertise in brand management and social media engagement. Detail-oriented, attentive and decisive leader.
Overview
18
18
years of professional experience
10
10
years of post-secondary education
Work History
Sales & Marekting Consultant
The Ad Voice Marketing Agency
Al-Rabiah
07.2020 - Current
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Supported clients with business analysis, documentation, and data modeling.
- Analyzed problematic areas to provide recommendations and solutions.
- Created and managed project plans, timelines and budgets.
- Aligned closely with business owners and employees to gather information and gain operational insight.
- Created monthly forecast templates and resource management allocations for approved projects.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Sales Director
Soltuntant, Marketing Consultancy
Amman
06.2018 - 02.2020
- Researched markets and key audiences to increase profits through effective marketing and branding campaigns.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets
- Investigated competitive landscape to maintain currency on market and anticipate negative business impacts
- Formulated and presented innovative strategies to team members, executives and customers to build foundation for successful sales plans
- Established ambitious sales targets, managed deployment strategies and developed go-to-market plans to capitalize on every revenue opportunity
- Very Good quotes, proposals and contract management strategies
- Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings
- Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation
- Submitted reports to senior management to aid in business decision-making and planning.
Marketing & PR Director
E Commerce, WB Technologies
01.2016 - 05.2017
- Www.blink.com.kw, Kuwait, Shwaikh
- Developed team communications and information for sales meetings
- Developing online marketing strategy linking all sales channels ( website, mob App, social media and
- CRM activities ) to ensure best online shopping experience for the clients
- Monitoring Google analytics reports to understand consumer behavior, sales trends and online campaigns effectiveness
- Creation and implementation of online CRM strategy - email shots, complains process, customized solutions
- Effectively deliver the vision through result-driven strategies and goals Develop and motivating the team, providing a means for personal and professional growth
- Foster a collaborative and entrepreneurial culture which encourages ideation and innovation
- Identify, track and report on KPIs relevant to the business goals Strategically plan enhancements which will improve customer experience and drive growth
- Ensure marketing initiatives support business divisions and growth goals Work across product lines to bring maximum offerings online
- Plan, create and execute digital campaigns for all products line to ensure proper reach.
Client Engagement Director
Senyar Marketing & Branding Agency
Shwaikh
02.2015 - 02.2016
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Delegated tasks to existing support team members and used cloud-based tools to help solve complex business issues.
- Preparing the Sales strategy for the company providing full edge of marketing services & solutions to all companies in Kuwait
- Sales Analysis and target review on monthly basis with team members to ensure sales performance and customers satisfaction
- Understand the brand marketing challenges and propose customized solutions based on the market understanding and budget limitations provided by
- SENYAR clients ( Private Sector / Government Sector )
- Clients visits and campaign concept presentation prior to deal closing
- Prepare all the projects brooding sheets and share it with responsible departments @ SENYAR
- Ensure smooth communication process among both parties ( Client, Agency )
- Worked with customers to understand requirements and provide exceptional service
- Managed quality assurance program including on site evaluations, internal audits and customer surveys.
Marketing & PR Manager
BMW Group Kuwait, Alghanim, Sons Automotive
Ali
01.2013 - 12.2015
- Effectively brand awareness
- Automated contact management system, resulting in better client organization and goal alignment
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
- Kuwait, Shwaikh
- Tracked key metrics and developed spreadsheets and data models
- Identified appropriate marketing channels and target customers for campaigns
- Collaborated with sales team to increase brand awareness and enhance business development by building and maintaining relationships with key accounts
- Worked within budget parameters to develop and implement marketing strategies by analyzing key data and consumer demographics, increasing revenue
- Tracked various product sales and costs by analyzing and entering sales, business data and expenses
- Determined optimal variation of, and resource allocation to media outlets by analyzing consumer data to meet company's advertising goals
- Developed campaigns and specific marketing strategies for clients
- Conducted research to analyze customers' behavior, including preferences, trends and purchasing habits
- Studied demographic data to determine optimal targets, competitor offerings and tactics for persuasion.
Assistant Marketing Manager
BMW Group Kuwait, Alghanim & Sons Automotive
Ali
01.2008 - 12.2013
- Shwaikh
- Assists in establishing strategic marketing plans to achieve corporate objectives for products
Service Advisor
Land Rover Kuwait
Shwaikh
04.2007 - 10.2009
- Maintained high customer satisfaction standards to meet or exceed targets.
- Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
- Documented problems and corrective actions to maintain records.
- Suggested add-on services that would be helpful to customers and improve bottom line
- Handled customer issues with confidence, to provide effective resolution
- Pleasantly greeted customers and asked open-ended questions to better determine needs
- Answered customer questions about services and provided detailed explanations regarding service charges
- Completed documentation and logs each day and generated weekly reports detailing activities to submit to after-sales manager
- Compiled customer feedback and recommended service delivery improvements to management
- Optimized customer support by establishing collaborative service environment
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates
- Implemented and developed customer service
After Sales - Receptionest
Land Rover Kuwait - Ali Alghanim & Sons Automotive
Shwaikh
03.2003 - 04.2007
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.
- Confirmed appointments, communicated with clients, and updated client records.
- Organized, maintained and updated information in computer databases.
Education
New Range Rover - Sales Product Knowledge -
Rolls Royce - BMW - MINI Brand Academy
Jordan 01.2014 - 04.2014
Certified -
BMW Brand Academy
Munich 05.2013 - 07.2013
Certified - Marketing Communication Training
Rolls Royce - Factory Visit
Goodwood, England 10.2012 - 11.2012
MBA - Marketing
Bharathiar University
India 05.2009 - 06.2011
Certified - Presentation Skills - BMW Group
BMW Regional Office
Dubai - United Emirates 01.2009 - 01.2009
Bachelor of Science - Commrce
Bharathiar University
India 05.2002 - 06.2005
High School Diploma -
Shaheen Private School
Kuwait 09.2000 - 09.2012
Skills
Project Management
Timeline
Sales & Marekting Consultant
The Ad Voice Marketing Agency
07.2020 - Current
Sales Director
Soltuntant, Marketing Consultancy
06.2018 - 02.2020
Marketing & PR Director
E Commerce, WB Technologies
01.2016 - 05.2017
Client Engagement Director
Senyar Marketing & Branding Agency
02.2015 - 02.2016
New Range Rover - Sales Product Knowledge -
Rolls Royce - BMW - MINI Brand Academy
01.2014 - 04.2014
Certified -
BMW Brand Academy
05.2013 - 07.2013
Marketing & PR Manager
BMW Group Kuwait, Alghanim, Sons Automotive
01.2013 - 12.2015
Certified - Marketing Communication Training
Rolls Royce - Factory Visit
10.2012 - 11.2012
MBA - Marketing
Bharathiar University
05.2009 - 06.2011
Certified - Presentation Skills - BMW Group
BMW Regional Office
01.2009 - 01.2009
Assistant Marketing Manager
BMW Group Kuwait, Alghanim & Sons Automotive
01.2008 - 12.2013
Service Advisor
Land Rover Kuwait
04.2007 - 10.2009
After Sales - Receptionest
Land Rover Kuwait - Ali Alghanim & Sons Automotive
03.2003 - 04.2007
Bachelor of Science - Commrce
Bharathiar University
05.2002 - 06.2005
High School Diploma -
Shaheen Private School
09.2000 - 09.2012
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