Mohammad Abdul-Raziq
Service Engineer
Amman,AM
Summary
Technically savvy Service Engineer experienced in testing, integration and installation of equipments. Accomplished record of documenting and completing service requests and traveling extensively to customer locations for start-up and service calls to maximize customer satisfaction.
Overview
5
5
years of professional experience
Work History
Service Engineer
Arabian Office Automation- xerox
03.2023 - Current
- Conducting effective negotiations with the vendors to deliver best value for money.
- Conducting market surveys on price, specification, and availability of core items.
- prepare purchase order for goods and service.
- Reviewing and reevaluating performance for the key vendors and follow up on items delivery.
- Maximized equipment reliability by recommending upgrades or replacements when necessary, based on performance evaluations.
- preparation of draft bid analysis, purchase contract and frame agreements.
- Streamlined workflow processes for faster issue resolution, collaborating effectively with cross-functional teams.
- Engaged in first-level support for customers requiring routine support and troubleshooting.
Production Engineer
Steel Forming And Solar Collectors Factory
07.2019 - 10.2022
- Scheduling and conducting periodic maintenance.
- Inspecting materials, equipment, processes, and final products.
- Performing full lifecycle product development.
- Designing systems and components that meet needs and requirements.
- Conducting experiments methodically, analyzing data and interpreting results.
Education
Bachelor of Science - Mechanical Engineering
Al-Balqa’a Applied University
Amman, Jordan 04.2001 -
Marine Safety Courses -
Jordanian Academy of Marine Studies (JAMS)
Amman, Jordan 04.2001 -
HVP Software -
Jordan Engineers Association Engineering Training
Amman, Jordan 04.2001 -
HVAC Systems Training -
Jordan Engineers Association –Engineering Training
Amman, Jordan 04.2001 -
Skills
References
Available upon request
Timeline
Service Engineer
Arabian Office Automation- xerox
03.2023 - Current
Production Engineer
Steel Forming And Solar Collectors Factory
07.2019 - 10.2022
Bachelor of Science - Mechanical Engineering
Al-Balqa’a Applied University
04.2001 -
Marine Safety Courses -
Jordanian Academy of Marine Studies (JAMS)
04.2001 -
HVP Software -
Jordan Engineers Association Engineering Training
04.2001 -
HVAC Systems Training -
Jordan Engineers Association –Engineering Training
04.2001 -
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