Mohammad Suleiman Hamdan Al Moumani
Assistant Banqueting Manager
Amman
Summary
Hospitality professional with proven track record in overseeing banquet services and ensuring guest satisfaction. Known for fostering collaboration among staff and consistently delivering high-quality results. Highly adaptable and reliable in dynamic environments, with skills in event planning and customer service.
Overview
17
17
years of professional experience
2
2
Certifications
Work History
Assistant Banquet Manager
Kempinski Hotel Ishtar Dead Sea
03.2016 - 11.2025
- Managing Events multiple events such as weddings,meetings,conventions and outside caterings.
- Managed event setup and breakdown, adhering to strict timelines and maintaining the highest standards of cleanliness.
- Streamlined communication between kitchen staff and servers for seamless event execution.
- Assisted training and mentoring new staff members for continued success in the banquet department.
- Implemented improved scheduling practices ,maximizing staff efficiency without sacrificing service quality.
- Collaborated with sales team to create customized event proposals, resulting in increased bookings.
- Conducted pre-event meetings with staff to review event details, establishing clear expectations for performance.
Waiter
Crowne Plaza Dead Sea Jordan
06.2015 - 01.2016
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
Captain Waiter
Dead Sea Spa Hotel
02.2012 - 08.2014
- Trained and managed dining room staff with diverse service backgrounds.
- Monitored staff performance to ensure consistent excellence in service delivery.
- Resolved guest complaints promptly and professionally, maintaining positive dining experiences.
Waiter
Aphamia Hotel
05.2009 - 02.2012
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
Education
Food And Beverage Management - Food And Beverage
Vacational Training Corporation
08-2009
Skills
Banquet setup
Certification
Train the Trainer
Timeline
Train the Trainer
01-2021
Assistant Banquet Manager
Kempinski Hotel Ishtar Dead Sea
03.2016 - 11.2025
HABC Level 2 Award in Food Safety in Catering
08-2015
Waiter
Crowne Plaza Dead Sea Jordan
06.2015 - 01.2016
Captain Waiter
Dead Sea Spa Hotel
02.2012 - 08.2014
Waiter
Aphamia Hotel
05.2009 - 02.2012
Food And Beverage Management - Food And Beverage
Vacational Training Corporation