Industrial engineer willing to enhance my career in management field and improve my skills and abilities at the same time achieving goals of my firm and improving its profit and market position with all values and applicable procedures.
Overview
2025
2025
years of professional experience
2
2
Languages
Work History
Operations Team Leader
Concentrix
1 2021 - Current
Managed daily operations, ensuring smooth workflow and timely completion of tasks.
Managed high workload with consistent record of achieving deadlines and production targets.
Enhanced team productivity through regular performance evaluations and targeted coaching sessions.
Analyzed data to identify areas for improvement, resulting in higher levels of client satisfaction.
Formulated strategic and operational objectives.
Implemented policies and standard operating procedures for continuous improvement.
Performed quality control procedures and monitored KPIs.
Content Moderator
Concentrix
06.2020 - 01.2021
Enhanced user experience by diligently monitoring and removing inappropriate content from platform.
Sales Engineer
Generation Chemicals Est.
12.2019 - 04.2020
Increased sales revenue by consistently meeting and exceeding sales targets through effective client presentations and product demonstrations.
Consultant Trainee
Swiss Kitchen
01.2018 - 01.2019
Used to lead a team to implement ISO 9001-2015 for Swiss Kitchen factory.
Provided administrative support during client meetings, taking notes and coordinating follow-up actions as necessary.
Managed project tasks efficiently to meet deadlines without compromising quality or accuracy of work.