Mohammad Nabel
Amman
Summary
Dynamic Senior Cloud Engineer with extensive experience at Arab Bank, specializing in AWS architecture and Kubernetes management. Proven track record in optimizing cloud costs and enhancing application performance through robust CI/CD pipelines and observability solutions. Adept at fostering collaboration and driving innovation in cloud security and infrastructure as code.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Cloud Engineer
Arab Bank | Acabes
03.2023 - Current
- Designed, implemented, and managed highly available and secure AWS architectures using EKS, ECS, Lambda, API Gateway, Kinesis, Glue, RDS, S3, EC2, and CI/CD services.
- Led observability and monitoring initiatives across cloud-native and Kubernetes workloads using Dynatrace OneAgent, Prometheus, and Grafana.
- Implemented end-to-end application performance monitoring (APM) with Dynatrace PurePath, enabling deep visibility into microservices latency, JVM metrics, and distributed traces.
- Built custom Grafana dashboards for Kubernetes clusters, including CPU/memory utilization, pod health, node saturation, and request latency.
- Integrated Prometheus metrics scraping with Kubernetes (kube-state-metrics, node-exporter) to monitor cluster health and workload behavior.
- Configured alerting strategies (Dynatrace Davis AI, Prometheus Alertmanager) to proactively detect performance degradation, pod failures, and infrastructure bottlenecks.
- Actively participated in production incident troubleshooting, performing root cause analysis (RCA) using logs, metrics, and traces.
- Enforced cloud security best practices including IAM least privilege, Secrets Manager, encryption, and network security controls.
- Optimized AWS costs by analyzing resource utilization metrics and recommending right-sizing and scaling improvements.
- Maintained detailed documentation for cloud architecture, observability standards, and operational runbooks.
Senior Cloud Engineer
Ahli Bank
08.2022 - 03.2023
- Designed and managed AWS-based microservices platforms using EKS, ECS, EC2, RDS, S3, API Gateway, and CI/CD pipelines.
- Implemented monitoring and observability solutions using Prometheus and Grafana to track application and infrastructure health.
- Built Grafana dashboards to visualize service availability, API response times, error rates, and Kubernetes resource consumption.
- Configured Prometheus alerts to detect pod restarts, node pressure, high latency, and service downtime.
- Supported incident response and production troubleshooting, leveraging metrics and logs to identify failures and performance issues.
- Improved system reliability by tuning auto-scaling policies based on monitored traffic and resource utilization.
- Collaborated with application teams to define SLIs/SLOs and improve overall system stability.
- Ensured compliance with security and operational standards across AWS and Kubernetes environments.
DevOps Engineer
SiTech
11.2020 - 08.2022
- Create and implemented a fully automated CI/CD pipelines for 100+ microservices based on GitOps concept using ArgoCD & Jenkins, Maven for building the artifacts, Nexus for managing artifacts, SonarQube, Docker and Kubernetes.
- Manage Kubernetes cluster and executed Kubernetes security hardenings, role-based access control (RBAC), and secrets management.
- Building and updating Helm Chart configurations to support on-going application support.
- Manage and build AWS infrastructure which include EKS, EC2, RDS, Elasticache, S3, ALB, IAM, Cloudformation and Cloudfront.
DevOps Engineer
Avertra
11.2019 - 07.2020
- Configured and maintained Docker containers, Kubernetes cluster.
- Improved the application deployment using CI/CD using Jenkins.
- Performed replication maintenance and day-to-day administration as a primary for MariaDB/MySQL and Linux servers.
DevOps Engineer
Certacure
08.2018 - 07.2019
- Designing, implementing, and supporting fully automated of CI/CD process, using Jenkins & TFS.
- Worked with Docker and container management systems.
- Worked with monitoring solutions such as Zabbix, ELK.
Software Engineer
JO Life
05.2017 - 05.2018
- Utilized Ruby as well as Rails to develop backend & user-facing features.
- Review code, managed issues, and ensure the provision of high code quality.
- Worked in Agile methodology, and utilized Python, Apache, bash scripting.
Software Engineer
i Knowledge
05.2016 - 05.2017
- Wrote maintainable code using Java technologies and tools.
- Developed, coded, tested, and debug application programs of varying degree of complexity.
- Understood client requirements and functional specifications to better build deliverables.
Education
BACHELOR' S - COMPUTER SCIENCE
Al Zaytoonah University of Jordan
Skills
- AWS architecture
- Kubernetes management
- CI/CD pipelines
- Cloud security
- Application monitoring
- Serverless computing
- Infrastructure as Code
Certification
- AWS Certified Solutions Architect - Professional
- AWS Certified Solutions Architect - Associate
- AWS Cloud Practitioner
- Azure Fundamentals AZ-900
Skills And Languages - Languages
- Arabic, Native
- English, Working proficiency
Timeline
Senior Cloud Engineer
Arab Bank | Acabes
03.2023 - Current
Senior Cloud Engineer
Ahli Bank
08.2022 - 03.2023
DevOps Engineer
SiTech
11.2020 - 08.2022
DevOps Engineer
Avertra
11.2019 - 07.2020
DevOps Engineer
Certacure
08.2018 - 07.2019
Software Engineer
JO Life
05.2017 - 05.2018
Software Engineer
i Knowledge
05.2016 - 05.2017
BACHELOR' S - COMPUTER SCIENCE
Al Zaytoonah University of Jordan