Versatile Customer Service Representative with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.
My role as a customer service representative at Worldwide Bildungswek WWB GmbH included:
1. guiding customers through our examination platform as well as the courses and exams.
2. updating customers about their certificates
3. responding to inquires on Email and WhatsApp
I have a strong interest in trading financial markets, particularly in forex and commodities. Over the past five years, I have dedicated significant time to developing a theoretical foundation by reading books on technical and fundamental analysis. Through this extensive study, I have developed my own approach to trading. In addition to self-study, I have attended various educational webinars to further enhance my knowledge and skills.
Despite my theoretical expertise, practical trading experience has been limited due to insufficient funds. My few forays into real market trading highlighted the stress and emotional challenges that are often absent in demo account experiences. These real-world experiences have underscored the importance of emotional control and practical application of trading strategies.
Multi-tasking