Summary
Overview
Work History
Education
Skills
Timeline
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Mohammad Khalil

Teller
Amman,AM

Summary

Versatile Banking professional uniquely successful at cross-selling bank products and services. Hardworking and outgoing team member skilled in cash handling and management principles. Impressive background in customer service, sales and banking. Addresses all questions and concerns with customer satisfaction in mind.

Overview

5
5
years of professional experience
6
6
years of post-secondary education
1
1
Language

Work History

Teller

Zamzam Exchange
Amman, AM
01.2022 - Current
  • Educated customers on use of banking website and mobile apps.
  • Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
  • Received loan and utility payments, sending funds to correct destinations.
  • Calculated fees due, interest and change for customer transactions.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Handled various accounting transactions.
  • Maintained friendly and professional customer interactions.
  • Wrote and distributed customer correspondence.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.

Receptionist

Jawabreh Hotel
Zarqa, Zq
01.2018 - 01.2022
  • Answered central telephone system and directed calls accordingly.
  • Confirmed appointments, communicated with clients and updated client records.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Resolved customer problems and complaints.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Provided callers with address, directions, company website and related information.

Education

83 - Management Information Systems

Al Mughaira School
Zarqa City, New Zarqa
01.2013 - 07.2014

Management Information Systems

Mutah University
Alkarak, Mutah
07.2014 - 10.2018

Skills

Accounting systems and software

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Timeline

Teller

Zamzam Exchange
01.2022 - Current

Receptionist

Jawabreh Hotel
01.2018 - 01.2022

Management Information Systems

Mutah University
07.2014 - 10.2018

83 - Management Information Systems

Al Mughaira School
01.2013 - 07.2014
Mohammad KhalilTeller