Mohammad Khaleel
Sales Associate And Customer Service
Amman
Summary
Dynamic sales professional with a proven track record at ZARA, excelling in product sales and customer service. Skilled in relationship building and upselling, consistently achieving sales targets through effective strategies. Recognized for exceptional problem-solving abilities and a strong commitment to enhancing customer experiences.I also have experience in service techniques, up selling and cross selling, and I know how to do meetings and the ability to do relations with customers.and customer types and KPIS.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Sales Associate
ZARA - ( Azadea Group)
04.2021 - Current
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and suggestive selling techniques to drive sales.
- i did a training about - Eye awerness - visual merchandising-Customer experince- Customer service
Salesman
La Familia
12.2020 - 03.2021
- Increased sales by offering advice on purchases and promoting additional products.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Developed strong client relationships through consistent communication and exceptional customer service.
- Promoted and up-sold products and services to meet needs of customers.
Restaurant Waiter
Ghandora Cafe and Restaurant
06.2020 - 10.2020
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained clean and organized dining areas for optimal guest experience.
Education
Bachelor of Science - Aircraft Maintenance Engineer
Amman Arab University
Jerash 04.2001 -
Skills
Product sales
Customer service
Sales development
Customer needs assessment
Teamwork and collaboration
Listening skills
Time management
Upselling
Problem-solving
Problem-solving skills
Relationship building
Excellent people skills
Timeline
Sales Associate
ZARA - ( Azadea Group)
04.2021 - Current
Salesman
La Familia
12.2020 - 03.2021
Restaurant Waiter
Ghandora Cafe and Restaurant
06.2020 - 10.2020
Bachelor of Science - Aircraft Maintenance Engineer
Amman Arab University
04.2001 -
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