Mohammad Hussein
Amman
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Traning
Trained at a Legal Consultancy Firm
03.2024 - 02.2025
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Organized and detail-oriented with a strong work ethic.
Education
Bachelor's Degree - Law
Zarqa University
Zarqa, Jordan 04.2001 -
Master - Master of Laws (LL.M)
Zarqa University
Zarqa, Jordan 04.2001 -
Skills
Troubleshot customer issues quickly and efficiently and maintained average resolution rate
Managed client projects, installations and upgrades in collaboration with sales team
Created users, conducted backup and restoration, and carried out general network administration
Microsoft office
Problem-solving
Time management
Team management
Flexible and adaptable
Timeline
Traning
Trained at a Legal Consultancy Firm
03.2024 - 02.2025
Bachelor's Degree - Law
Zarqa University
04.2001 -
Master - Master of Laws (LL.M)
Zarqa University
04.2001 -
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