Mohammad Bani Khalaf
Irbid,AM
Summary
Dedicated professional with strong skills in event setup and customer service. Committed to maintaining a positive work environment while effectively addressing guest needs and inquiries.
Overview
2
2
years of professional experience
Work History
Banquet Waiter
The St. Regis Amman
Amman
09.2024 - 08.2025
- Assisted with setup and breakdown of banquet tables and equipment.
- Maintained cleanliness and organization of dining areas throughout events.
- Responded to guest inquiries and requests with professionalism and courtesy.
- Cleared plates from tables after meals were finished or at request of guests.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Maintained cleanliness of work area throughout shift.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Team Leader
Omar Zorba Cafe- Irbid
Irbid
08.2023 - 08.2024
- Supervised daily operations and maintained efficient workflow at busy café environment.
- Maintained a positive work environment that promoted collaboration between team members.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Education
Some College (No Degree) - Industrial
Al-Janzari School For Bous
Bait Yafa- IrbidSkills
- Event setup
- Customer service
- Menu knowledge
- Communication skills
- Attention to detail
- Time management
- Cleanliness standards
- Banquet preparation
- Bar terminology
- Menu memorization
Languages
Arabic
First Language
English
Elementary (A2)
A2
Timeline
Banquet Waiter
The St. Regis Amman
09.2024 - 08.2025
Team Leader
Omar Zorba Cafe- Irbid
08.2023 - 08.2024
Some College (No Degree) - Industrial
Al-Janzari School For Bous