Increased student retention rates through proactive identification of at-risk individuals and targeted intervention efforts.
Contributed to program improvements by providing feedback on curriculum content and identifying opportunities for enhancement.
Streamlined the training process by organizing resources and tools for easy access during sessions, increasing efficiency and productivity.
Provided personalized support to individual students, addressing specific areas of weakness and helping them achieve their goals.
Delivered dynamic presentations on key CCNA topics, facilitating active engagement from all participants in the learning process.
Managed administrative tasks associated with CCNA training courses, including scheduling, reporting, and record-keeping to maintain program efficiency and organization.
Knowledge CCNP
Excelled at maintaining strict confidentiality while handling sensitive information related to clients'' businesses.
Mentored junior associates in research methodologies, promoting professional growth and skill development.
Demonstrated exceptional problem-solving skills in addressing complex issues arising during project execution.
Maintained a strong understanding of industry developments through continuous market research and analysis.
Senior Customer Service And Assistant Manager at Housing Bank For Trade & FinanceSenior Customer Service And Assistant Manager at Housing Bank For Trade & Finance