MOHAMMAD AMJAD
F&B Service
Rusaifah
Summary
Dependable Leisure Assistant committed to delivering exceptional customer service and fostering positive interactions. An approachable demeanor, combined with a proactive willingness to assist colleagues and customers, distinguishes this professional in any setting. Self-motivated and adept in communication, every engagement is approached with professionalism and a friendly touch. Exceptional interpersonal skills enhance collaboration and overall service quality, making this individual an invaluable asset to any team.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Team Leader (Captin)
Ritz-Carlton( Roberto's)
01.2025 - Current
- Led a diverse team in delivering exceptional service, enhancing guest satisfaction and fostering positive experiences.
- Collaborated with management to implement operational improvements, streamlining workflows and increasing overall efficiency.
Food Server
Ritz-Carlton( Roberto's)
06.2024 - 01.2025
- Delivered exceptional dining experiences by efficiently taking orders and providing personalized recommendations, enhancing guest satisfaction.
Barista
Lomoz Mediterranean Restaurant
04.2023 - Current
- Expertly prepared and served a variety of hot and cold beverages, including artisanal coffee, espresso creations, brewed teas, and handcrafted mocktails featuring homemade syrups.
Barista
Gosta
10.2021 - 04.2023
- Expertly prepared and served a variety of hot and cold beverages, including artisanal coffee, espresso creations, and specialty brewed coffees.
Owner
Mcdos Coffee House
12.2019 - 12.2020
- Leveraged expertise in taxation and finance to offer strategic advice and effectively address inquiries from vendors and staff.
Housekeeping Supervisor
Fairmont
08.2017 - 12.2019
- Monitored staff productivity and performance to ensure adherence to high-quality standards.
Attendant
Bristol Hotel
02.2016 - 08.2017
- Inspected room equipment and devices, identifying and reporting technical issues to supervisors for prompt maintenance and repair.
Education
High school diploma - A- levels computer sience
Anadolo
Ankara01.2022
Skills
Customer service
Timeline
Team Leader (Captin)
Ritz-Carlton( Roberto's)
01.2025 - Current
Food Server
Ritz-Carlton( Roberto's)
06.2024 - 01.2025
Barista
Lomoz Mediterranean Restaurant
04.2023 - Current
Barista
Gosta
10.2021 - 04.2023
Owner
Mcdos Coffee House
12.2019 - 12.2020
Housekeeping Supervisor
Fairmont
08.2017 - 12.2019
Attendant
Bristol Hotel
02.2016 - 08.2017
High school diploma - A- levels computer sience
Anadolo