Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Languages
Timeline
Generic

Mohammad Al Qatawneh

Amman

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

5
5
years of professional experience

Work History

Customer Service Team Leader

Exctency
11.2023 - Current

(Noon project)

*

  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Increased customer satisfaction with prompt and accurate issue resolution, leading dedicated customer service team.
  • Collected, arranged, and input information into database system.

Sushi chef

Chef House
01.2020 - 09.2023
  • Working on different types on sushi Being a sushi chef is a fantastic profession that requires skill, precision, and creativity
  • Crafting beautiful and delicious sushi rolls and nigiri takes dedication and practice knowledge of Suchi ingredients knife skill Sushi rice preparation rolling technique Food and safety hygiene creativity and customer interaction continues learning

Education

Culinary arts -

Luminus technical university
06.2021

High school degree -

Ahmad Al trawneh high school

Skills

Team work

Time management

Work under pressure

Computer skills

MS office

Communication skills

Crew leader

Personal Information

  • Date of Birth: 12/15/00
  • Gender: Male
  • Nationality: Jordanian

Languages

English
Upper intermediate (B2)

Timeline

Customer Service Team Leader

Exctency
11.2023 - Current

Sushi chef

Chef House
01.2020 - 09.2023

Culinary arts -

Luminus technical university

High school degree -

Ahmad Al trawneh high school
Mohammad Al Qatawneh