MOHAMMAD AL OTAIBI
Amman
Summary
Driven Systems Administrator with 7 years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration. Knowledgeable system administration professional current with latest trends and technical updates available. Known for effective software licensing management and SAAS subscriptions to meet budgets and reduce costs. Excellent track record of response to system problems and data management challenges.
Overview
11
11
years of professional experience
Work History
System Administrator
Arab Jordanian Insurance Group
01.2020 - Current
- Worked with users to determine areas of technology in need of improved usability.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Provisioned new software and hardware for use, following established security policies.
- Established network specifications and analyzed workflow, access, information and security requirements.
- Aims Web Administrator
- Enhanced network security by implementing a multi-layered approach to Active Directory administration.
System Engineer
Imaar Station Co.
05.2018 - 09.2019
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Assisted employees with resolving network problems at remote locations.
- Developed IT policies to comply with applicable laws.
- Increased server efficiency by optimizing Windows Server configurations and implementing timely updates.
- Enhanced network security by employing data encryption, firewalls, and intrusion detection systems.
- Contributed to cost savings by consolidating servers using virtualization technologies such as Hyper-V and VMware.
CCTV Engineer
Group Five General Trading And Contracting
10.2017 - 04.2018
- Improved security measures by designing and implementing customized CCTV systems for clients.
- Enhanced system performance by conducting regular maintenance and troubleshooting of CCTV equipment.
- Optimized surveillance coverage with strategic placement of cameras and monitoring devices.
- Increased client satisfaction, providing timely resolutions to technical issues and concerns.
IT Technician
Hasibat Information Technology
03.2017 - 10.2017
- Maintained office PCs, networks and mobile devices.
- Monitored systems in operation and quickly troubleshot errors.
- Set up PCs, projectors and microphones for use in video conferencing rooms.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Customer Care
Platinum Cafe -
01.2015 - 01.2017
Store Keeper
Al-Adasani Co.
09.2012 - 06.2013
Education
Certificate - Microsoft Azure Fundamentals AZ-900
Pioneer Academy
Amman, JordanCertificate - Microsoft Azure Administrator Associate AZ-104
Pioneer Academy
Amman, JordanCertificate - Microsoft Azure Security Technologies AZ-500
Pioneers Academy
Amman, JordanCertificate - Azure Architect Design AZ-305
Pioneers Academy
Amman, JordanCertificate - Cyber Security
Jordan Insurance Federation
Amman, JordanCertified - SOC Analyst CSA
Ec Council
10.2022
Diploma - MCSA
Pioneer Academey
Amman, Jordan02.2022
THE DEGREE OF BACHELOR in SOFTWARE ENGINEERING - Information Technology
College of INFORMATION TECHNOLOGY University of Petra
Amman, Jordan02.2017
High School Diploma -
High School
Al Najaat - Salmiya Kuwait06.2012
Skills
- Windows server
- Technical Solution Development
- Performance Testing
- System Updates
- Technical Writing
- Network Troubleshooting
- Strong interpersonal & communication skills
- File System Administration
- Firewall Configuration
- Hardware and Software Installation
- IP Addressing and Subnetting
- VPN Configuration
- Network Security
Hobbies and Interests
- Football
- Chess
- Travelling
References
References and supporting documents are available upon request
Timeline
System Administrator
Arab Jordanian Insurance Group
01.2020 - Current
System Engineer
Imaar Station Co.
05.2018 - 09.2019
CCTV Engineer
Group Five General Trading And Contracting
10.2017 - 04.2018
IT Technician
Hasibat Information Technology
03.2017 - 10.2017
Customer Care
Platinum Cafe -
01.2015 - 01.2017
Store Keeper
Al-Adasani Co.
09.2012 - 06.2013
Certificate - Microsoft Azure Fundamentals AZ-900
Pioneer Academy
Certificate - Microsoft Azure Administrator Associate AZ-104
Pioneer Academy
Certificate - Microsoft Azure Security Technologies AZ-500
Pioneers Academy
Certificate - Azure Architect Design AZ-305
Pioneers Academy
Certificate - Cyber Security
Jordan Insurance Federation
Certified - SOC Analyst CSA
Ec Council
Diploma - MCSA
Pioneer Academey
THE DEGREE OF BACHELOR in SOFTWARE ENGINEERING - Information Technology
College of INFORMATION TECHNOLOGY University of Petra
High School Diploma -
High School
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