MOHAMMAD AL OMARI
Amman
Summary
Attentive sales professional skilled in assessing customer needs and offering catered recommendations. Works to understand customer budget and preferences to foster satisfaction and loyalty.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Care Officer
Damamax Co
12.2022 - 07.2024
- Liaised with potential customers to determine needs and provide recommendations.
- Contacted current and potential clients to promote, upsell and cross-sell products and services.
- Managed customer relationships through consultative sales techniques to attain individual sales goals.
- Contacted customers to set-up appointments, monitor satisfaction levels and upsell additional offerings.
- Closed large sales to exceed quota and align with company targets.
- Provided exceptional after-sales support, addressing any customer concerns and fostering loyalty.
Party Organizer & Audio
Color experiment
01.2019 - 01.2022
- Facilitated event planning meetings, setting clear objectives and timelines for team members.
- Organised all activities required and requested by clients within budgets and as specified.
- Negotiated contracts with vendors, securing high-quality services at competitive prices.
- Led a team of volunteers during charity events, boosting fundraising efforts by 30%.
- Organised corporate events, including luncheons and dinners, conferences and special events.
Education
Bachelor's Degree in E-Business & Commerce -
University of Petra
2022
Skills
- Fast learner
- Time management
- Negotiation
- Problem solving
- Team work
- Multi tasking
- Work under pressure
- Microsoft office
Languages
Arabic
Proficient
C2
English
Upper Intermediate
B2
Certification
- Google Advertising
Timeline
Customer Care Officer
Damamax Co
12.2022 - 07.2024
Party Organizer & Audio
Color experiment
01.2019 - 01.2022
Bachelor's Degree in E-Business & Commerce -
University of Petra
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