MOHAMMAD AL MALALHA

• Lead onboarding sessions with B2B clients to configure and implement ZenHR’s Human Resources Management System (HRMS).
• Customize system modules to match organizational HR processes, ensuring alignment with best practices and client needs.
• Provide step-by-step technical and operational support until clients fully go live on the platform.
• Ensure a seamless experience by combining product expertise, communication, and client relationship management.

• Delivered 20+ high-quality Arabic ↔ English translations for clients via Fiverr and Upwork.
• Maintained excellent client satisfaction through precise and context-aware communication.

Orange is a leading telecommunications operator and digital service provider. They serve 250 million customers and are one of the world’s foremost telecommunications operators for multinational companies under the Orange Business brand. Responsibilities included:

• Building A.I. models

• Computed Vision Projects.

• Deep Learning