MOHAMMAD ALLAHHAM
Team Leader
Amman
Summary
An Expert in the field of sales with over 8 years of experience, including 5 years in store management training and leading employee, while also considering 4 years in coordinating and preparing sales reports, assisting andunderstanding customer and culture needs, and providing reports to the support team to fulfill all customer needs.
Ending with 7 months experience in the insurance field comprehensively (life insurance, motors insurance, health insurance, and general insurance).
Overview
9
9
years of professional experience
5
5
Certifications
3
3
Languages
Work History
Life Sales Insurance Consultant
Delta Insurance
10.2023 - 04.2024
- Prospecting and Lead Generation:
- Actively seek and identify potential clients for life insurance products.
- Utilize various methods such as cold calling, networking, and referrals to generate leads.
- Client Consultation:
- Conduct thorough consultations to understand clients' financial situations and insurance needs.
- Analyze and assess risk factors to provide tailored insurance solutions.
- Policy Explanation:
- Clearly articulate the features, benefits, and terms of different life insurance policies to clients.
- Address client questions and concerns to ensure a comprehensive understanding.
- Customized Planning:
- Customize insurance plans based on individual client requirements and financial goals.
- Provide recommendations on coverage levels, policy types, and premium structures
- Documentation and Compliance:
- Ensure accurate and complete documentation of client information and policy details.
- Adhere to regulatory requirements and compliance standards in the insurance industry.
- Client Relationship Management:
- Build and maintain strong relationships with clients through regular communication.
- Offer ongoing support, address client inquiries, and provide assistance with policy-related matters.
- Sales Targets:
- Work towards achieving and exceeding sales targets set by the company.
* Implement effective sales strategies to maximize revenue and market share.
- Team Collaboration:
- Collaborate with colleagues and support staff to streamline processes and enhance overall customer experience.
- Participate in team meetings and training sessions to stay aligned with company objectives.
- Reporting and Analysis:
- Provide regular reports on sales performance, client interactions, and market feedback.
- Analyze data to identify areas for improvement and implement strategies accordingly.
Assistant Shop Manager
Sports town for trending
10.2021 - 09.2023
- Enforced company policies and procedures to strengthen operational standards across departments.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
- As a senior assistant shop manager I supports the manager in overseeing daily operations, managing staff, and ensuring efficient functioning of the business. Duties may include supervising employees, handling customer inquiries, assisting with scheduling and inventory management, and implementing company policies. It requires strong organizational and leadership skills, as well as the ability to problem-solve and make decisions in the absence of the manager.
Team Leader
Sports town for trending
01.2021 - 09.2023
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Reviewed completed work to verify consistency, quality and conformance.
- Fostered positive employee relationships through communication, training and development coaching.
- Completed daily quality assurance duties to provide feedback for improvements.
- Helped mitigate and resolve data issues by analyzing situation and implementing appropriate solutions.
- Identified needs of customers promptly and efficiently.
- Set specific goals for projects to measure progress and evaluate end results.
Senior Salesperson
Sports town for trending
02.2020 - 12.2020
- Developed key customer relationships to increase sales.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Acquired new customers and identified unique needs to deliver relevant products.
- Gathered information from clients to create solutions that achieved business needs and desires.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Adhered to company initiatives and achieved established goals.
- Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
Visual Merchandiser
Retail Group Jordan (Cenomi)
09.2015 - 02.2020
- Managed purchasing process for entire department.
- Built effective partner store relationships to improve customer satisfaction.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Helped customers locate desired items and assisted with carrying heavy loads.
- Established and maintained proper high-traffic displays, resulting in increased sales.
- Monitored weekly, monthly and quarterly achievement goals.
200-hour Translation Training.
Al-Bushra Translation Office.
03.2023 - 07.2023
- experience certificate upon request.
Education
Bachelor of Arts - Translation
AL-ZAYTOONAH UNIVERSITY OF JORDAN
AMMAN,JORDAN08.2023
Skills
Sales Strategy
Employee Coaching
Store Organization
Business Development
Customer Service and Engagement
Transaction Processing
Attention to Detail
Database Management
Retail Operations
Hiring and Training
Report Writing
Time Management
Performance reviewing
Relationship Building
Accounting Management
B2B & B2C Sales
Tele-sales Skills
Certification
Excel Advanced
Accomplishments
-Best coordinator 2018 ( Alhokair company )
-Employee of the month FEB-2020 till SEP-2021 ( Levi's store )
-Employee of the year 2021 ( Levi's store )
-Best seller in the Middle East for the year 2021 ( Levi's store )
-Store of the year 2022 in the Middle East for year 2022 ( Levi's store )
Timeline
Human Resources
12-2023
Life Sales Insurance Consultant
Delta Insurance
10.2023 - 04.2024
Project Management
05-2023
200-hour Translation Training.
Al-Bushra Translation Office.
03.2023 - 07.2023
E-Marketing
12-2022
ICDL
08-2022
Assistant Shop Manager
Sports town for trending
10.2021 - 09.2023
Team Leader
Sports town for trending
01.2021 - 09.2023
Excel Advanced
01-2021
Senior Salesperson
Sports town for trending
02.2020 - 12.2020
Visual Merchandiser
Retail Group Jordan (Cenomi)
09.2015 - 02.2020
Bachelor of Arts - Translation
AL-ZAYTOONAH UNIVERSITY OF JORDAN