Mohammad Ali Al Suabihi
Operation Manager
Amman
Summary
To be part of a reputable organization, and to work with a dynamic team that keeps me motivated and focused to achieve the goals of the team and the company as whole, and to be able to make a difference in the organization through the deployment of my experience, knowledge, and skills.
Overview
14
14
years of professional experience
2
2
Languages
Work History
Operations Manager
Roma Travel & Tourism
01.2025 - Current
- Handled the purchase and management of pre-paid flight seat blocks, entered them into the booking system, and sold them to clients with responsibility for profit/loss outcomes.
- Managed two branches and reviewed all bookings to ensure correctness and proper procedure.
- Negotiated and coordinated group travel packages with airlines and hotels to secure competitive rates and availability.
- Monitored daily booking operations to ensure smooth workflow and quick issue resolution for clients.
- Trained and supervised reservation staff to maintain service standards and booking accuracy.
- Analyzed sales performance and booking trends to adjust strategies for maximizing occupancy and profitability.
Operations Manager
Murjan Travel & Tourism
01.2022 - 01.2025
- I work at Murjan Tourism and Travel as an Operations Specialist for flights and hotels, dedicated to providing exceptional travel experiences for our clients. In this role, I design comprehensive travel packages tailored to clients' needs, overseeing details from flight bookings and accommodations to organizing local activities and sightseeing tours.
- Key responsibilities include:
- Building strong relationships with travel agents in various countries to facilitate booking processes and enhance customer experience.
- Efficiently managing reservations using the Amadeus system to meet client expectations.
- I am committed to delivering high-quality services and continuously seek professional development by staying updated on the latest trends in the tourism and travel industry. Additionally, I strive to achieve the company’s goals by improving operational processes and enhancing customer satisfaction.
Coordinator Flight & Hotel
Montana Travel & Tourism
01.2019 - 01.2020
Sales showroom
Manaseer media information technology
01.2015 - 01.2016
Supervisor for customer care staff
Smart buy
01.2014 - 01.2015
Sales
Dallas Travel & Tourism
01.2012 - 01.2014
Education
Diploma training certificate - Airports Management and Aviation Science
University of Jordan
01.2012
inclusive aviation Science - undefined
Aviation pioneer Academy
01.2012
Skills
GDS Amadeus system
Timeline
Operations Manager
Roma Travel & Tourism
01.2025 - Current
Operations Manager
Murjan Travel & Tourism
01.2022 - 01.2025
Coordinator Flight & Hotel
Montana Travel & Tourism
01.2019 - 01.2020
Sales showroom
Manaseer media information technology
01.2015 - 01.2016
Supervisor for customer care staff
Smart buy
01.2014 - 01.2015
Sales
Dallas Travel & Tourism
01.2012 - 01.2014
inclusive aviation Science - undefined
Aviation pioneer Academy
Diploma training certificate - Airports Management and Aviation Science
University of Jordan