Mohammad AL-Fawair
Accountant
Amman
Summary
Experienced in managing budgets, payroll, invoicing, and general accounting functions to ensure smooth business operations and compliance with budgetary guidelines. Skilled in maintaining financial records, analyzing data, and providing accurate reports to support informed decision-making. Proven ability to streamline processes and implement cost-saving measures with a high level of accuracy and attention to detail. Reliable and dedicated professional committed to optimizing financial performance and contributing to the overall success of the organization.
Overview
2025
2025
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Accountant
Jordan Aviation
Amman, Amman Governorate
06.2024 - Current
- Handled day-to-day accounting processes to drive financial accuracy.
- Supported audit processes by preparing comprehensive documentation packages for both internal and external auditors as needed.
- Collaborated with cross-functional teams to resolve billing disputes, contributing to improved customer satisfaction rates.
- Developed customized reports for senior management in order to provide insight into key financial indicators and trends.
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Monitored departmental expenses closely to identify trends or discrepancies that could affect overall financial health.
- Streamlined accounts payable processes, reducing processing time and strengthening vendor relationships.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
Front-End Supervisor
Safeway
Amman, Amman Governorate
3 2019 - 06.2024
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Handled high-volume credit and cash transactions using Point Of Sale (POS) system efficiently
- Reconciled POS system reports to identify and correct cash-handling errors and reduce discrepancies
- Processed refunds and exchanges at customer service desk
- Prepared daily cash deposits to move funds to financial institution
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Participated in regular meetings with upper management to discuss front-end performance metrics.
Customer Service
Extensya Business Contact Management Solutions
Amman, Amman Governorate
02.2023 - 06.2023
- Monitored customer surveys and feedback to develop corrective actions for service-related issues
- Assisted customers with product-related questions, feedback and complaints
- Addressed customer service enquires quickly and accurately
- Handled complaints calmly and professionally, providing appropriate salutations to promote continued customer satisfaction
- Addressed technical difficulties by quickly identifying and troubleshooting customer is wars to achieve timely first-time resolution
- Followed up
- Customer issues, reaching out to verify satisfaction beyond initial communication
Cashier
Safeway
Amman, Amman Governorate
03.2018 - 02.2019
- Helped costumers with specific item requests by answering questions and offering knowledgeable product advice
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Trained new team members in cash register operation, stock procedures and customer service
- Packed purchased steam properly to prevent damage to delicate products
- Worked overtime shifts to maintain optimal workflow hiring busy periods or times of unexpected high volume
Education
Bachelor's Degree - Accounting
Balqa Applied University
Salt, Jordan 04.2018 - 01.2023
Skills
Data inputting
Financial Reporting
Financial Analysis
Problem-solving
Multi-tasking
Solution development
Remote teamwork
Accounting and bookkeeping
Bank Reconciliation
Tax Preparation
Accounts Payable and Receivable
Account Reconciliation
ERP accounting
Microsoft Office
Problem-Solving
Time Management
Timeline
Accountant
Jordan Aviation
06.2024 - Current
Customer Service
Extensya Business Contact Management Solutions
02.2023 - 06.2023
Bachelor's Degree - Accounting
Balqa Applied University
04.2018 - 01.2023
Cashier
Safeway
03.2018 - 02.2019
Front-End Supervisor
Safeway
3 2019 - 06.2024
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